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Regal Cinemas, Inc.

Regal Rockville | Team Member | $17.65/Hour | Free Movies, Employee Discounts, a

Regal Cinemas, Inc., Rockville, Maryland, us, 20849

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Regal Rockville | Team Member | $17.65/Hour | Free Movies, Employee Discounts, and 401(k) Retirement Plan Job Category : Floor Staff - Theatre

Requisition Number : REGAL036243

Posted : August 24, 2025

Part-Time

On-site

Rate : $17.65 USD per hour

Locations Showing 1 location

Description Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Team members must act as a representative of Regal in a way that is consistent with our mission statement and policies, including

Regular and consistent attendance

Handling of emergency situations when called upon to do so

General cleaning duties

Compliance with our company dress code

Essential Duties and Responsibilities

for each position include, but are not limited to, the following:

Box Office

Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons

Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)

Promoting the Regal Crown Club program

Ensuring tickets are sold in accordance with the MPAA rating system and company policy

Responding to phone calls and questions from guests in a manner consistent with our guest service philosophy

Concession

Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory

Promoting the Regal Crown Club program

Operating, preparing and cleaning all concession related equipment

Complying with all local, state and federal food safety laws

Abiding by all federal and state laws with regards to breaks and/or meal periods

Ensure required alcohol certification and training are current where applicable

If the theatre sells alcohol and responsibilities include selling/serving, you must be of legal age to sell or serve alcohol according to state or local laws

Read and understand training materials covering subjects such as sexual harassment and discrimination

Usher

Tearing tickets, collecting and depositing appropriate stubs, and directing patrons to their auditoriums

Inspecting backpacks and packages when applicable

Managing crowd control and assisting guests in finding seats

Enforcement of MPAA rating system

Conducting in-theatre inspections to monitor picture and sound quality, watch for film/content theft, and maintain a safe, quality environment

Reporting to management any problems or unusual situations

In-auditorium concession auxiliary sales as directed by management

Cleaning auditoriums at end of shows and maintaining restrooms, lobby, and other areas

Monitoring cleanliness and operation of theatre vending equipment

Assisting with opening and closing duties as assigned by management

Benefits:

Our team receives free movie passes and discounted concessions at any Regal location. All team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach age 21 and have completed six months of service.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

If the theatre sells alcohol and duties include selling/serving, you must complete any legally required state/local training and obtain the required certificate. You must also complete the Regal Responsible Beverage Server training on Regal Online University.

Language Ability:

Possess good public speaking, listen effectively and respond clearly and directly.

Math Ability:

Perform calculations with speed and accuracy and identify and correct errors.

Reasoning Ability:

Identify problems, gather relevant data and evaluate information to reach conclusions. Take action when needed, work under pressure.

Personal Skills:

Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve objectives.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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