The Little Nell
Overview
The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property offers two restaurants, three bars, a wine cellar and a speakeasy. The Spa at The Little Nell embraces a holistic lifestyle through mind, body, and spirit. In ski season, guests have access to a slopeside ski concierge and winter adventures; in summer, guests enjoy lush gardens, off-road experiences, stargazing, fly fishing and mountaintop yoga, plus a pool, hot tub and health center year-round. The Little Nell has earned Forbes Five-Star since 1995 and AAA Five-Star since 1991, among other awards.
Job Description Position Summary The Back Server serves food and beverage and follows up with guests in a timely and professional manner according to established standards. This position requires in-depth knowledge of the menu. This position reports to the Restaurant Manager.
Job Posting Deadline Applications for this position will be accepted until September 14, 2025.
Essential Job Functions / Key Job Responsibilities
Use suggestive selling technique for food and beverage
Attend daily pre-meal tasting and pre-shift meeting
Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
Check with guest during meal for guest satisfaction
Responsible for guest check and proper payment
Assist in clearing and set-up of tables before, during and after service
Make manager aware of all guest comments and complaints
Is familiar with Colorado liquor laws; does not serve intoxicated guests or minors
Other duties as assigned
Qualifications Education & Experience Requirements
High school diploma or equivalent preferred
At least 1 year experience working in a restaurant
Knowledge, Skills & Abilities
Familiarity with Forbes 5-Star standards and procedures
Proficiency in communicating clearly both verbally and in writing to team members and customers
Basic knowledge of wine, food and cooking methods
Understanding on how to assist customers and meet their needs effectively
Ability to work in collaboration with others to achieve team goals
Attention to detail
Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
Ability to engage with customers in a positive and helpful manner
Additional Information Work Environment & Physical Demands
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits:
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and a better world. We celebrate diverse points of view and welcome the experiences that each employee brings to the workplace. Aspen One participates in E-Verify.
Seniority level Associate
Employment type Full-time
Job function Customer Service
Industries Hospitality
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Job Description Position Summary The Back Server serves food and beverage and follows up with guests in a timely and professional manner according to established standards. This position requires in-depth knowledge of the menu. This position reports to the Restaurant Manager.
Job Posting Deadline Applications for this position will be accepted until September 14, 2025.
Essential Job Functions / Key Job Responsibilities
Use suggestive selling technique for food and beverage
Attend daily pre-meal tasting and pre-shift meeting
Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
Check with guest during meal for guest satisfaction
Responsible for guest check and proper payment
Assist in clearing and set-up of tables before, during and after service
Make manager aware of all guest comments and complaints
Is familiar with Colorado liquor laws; does not serve intoxicated guests or minors
Other duties as assigned
Qualifications Education & Experience Requirements
High school diploma or equivalent preferred
At least 1 year experience working in a restaurant
Knowledge, Skills & Abilities
Familiarity with Forbes 5-Star standards and procedures
Proficiency in communicating clearly both verbally and in writing to team members and customers
Basic knowledge of wine, food and cooking methods
Understanding on how to assist customers and meet their needs effectively
Ability to work in collaboration with others to achieve team goals
Attention to detail
Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
Ability to engage with customers in a positive and helpful manner
Additional Information Work Environment & Physical Demands
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance
Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits:
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and a better world. We celebrate diverse points of view and welcome the experiences that each employee brings to the workplace. Aspen One participates in E-Verify.
Seniority level Associate
Employment type Full-time
Job function Customer Service
Industries Hospitality
#J-18808-Ljbffr