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The Little Nell

AM Back Server - Element 47 - Winter

The Little Nell, Aspen, Colorado, us, 81612

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Company Description The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town.

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with Forbes Five-Star hotel since 1995, AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation.

Position Summary The AM Back Server serves food and beverage and follows up with guests in a timely and professional manner according to established standards. This position requires in-depth knowledge of the menu. This position reports to the Restaurant Manager.

Job Posting Deadline Applications for this position will be accepted until September 14, 2025.

Responsibilities

Use suggestive selling technique for food and beverage

Attend daily pre-meal tasting and pre-shift meeting

Greet guests, take orders, and serve food and beverage requests promptly

Check with guests during meal for satisfaction

Manage guest checks and proper payment

Assist in clearing and setting tables before, during, and after service

Report guest comments and complaints to management

Familiarity with Colorado liquor laws; do not serve intoxicated guests or minors

Other duties as assigned

Qualifications Education & Experience Requirements

High school diploma or equivalent preferred

At least 1 year experience working in a restaurant

Knowledge, Skills & Abilities

Familiarity with Forbes 5-Star standards and procedures

Proficiency in clear verbal and written communication with team members and customers

Basic knowledge of wine, food and cooking methods

Understanding how to assist customers and meet their needs effectively

Ability to work in collaboration with others to achieve team goals

Attention to detail

Ability to quickly adapt to changes in processes, customer flow, environments, and tasks

Ability to engage with customers in a positive and helpful manner

Work Environment & Physical Demands

Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods

Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces

Occasionally lift, push or pull up to 50 lbs

Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits:

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass

Other company perks

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). Inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and a better world.

Aspen One participates in E-Verify.

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