Michaels Stores
Custom Framer – Michaels Stores
Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and find what they’re looking for. Provide a safe, clean and clutter-free environment.
Responsibilities
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
Follow Standard Operating Procedures (SOPs) and Company programs.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni‑channel processes.
Other Duties As Assigned As needed for the role.
Qualifications – Minimum Experience
Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and glass cutter.
Preferred Experience
Retail experience.
Experience selling products and/or services to customers.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions, please contact your supervisor so that we may engage in the interactive process and find a reasonable accommodation.
Work Environment
Public retail store setting; all public areas are climate controlled; some stock rooms may not be climate controlled.
Some outdoor work may be required (retrieving shopping carts or unloading trucks).
Frame shop contains glass cutter and heat press.
Work hours include nights, weekends and early mornings.
Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800-MICHAEL).
EEOC Know Your Rights Posters and other required U.S. legal notices are available to candidates upon request.
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Responsibilities
Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
Follow Standard Operating Procedures (SOPs) and Company programs.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
Operate cash register and execute cash handling to standards.
Acknowledge customers, help locate product and provide solutions.
Assist with Omni‑channel processes.
Other Duties As Assigned As needed for the role.
Qualifications – Minimum Experience
Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and glass cutter.
Preferred Experience
Retail experience.
Experience selling products and/or services to customers.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching.
Ability to move throughout the store.
Ability to remain standing for long periods of time.
Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
If you need help performing these functions, please contact your supervisor so that we may engage in the interactive process and find a reasonable accommodation.
Work Environment
Public retail store setting; all public areas are climate controlled; some stock rooms may not be climate controlled.
Some outdoor work may be required (retrieving shopping carts or unloading trucks).
Frame shop contains glass cutter and heat press.
Work hours include nights, weekends and early mornings.
Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1‑800‑642‑4235 (1800-MICHAEL).
EEOC Know Your Rights Posters and other required U.S. legal notices are available to candidates upon request.
#J-18808-Ljbffr