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Arch Telecom

Retail Store Manager SUWANEE | Peachtree Industrial Blvd

Arch Telecom, Suwanee, Georgia, United States, 30174

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Retail Store Manager SUWANEE | Peachtree Industrial Blvd

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Retail Store Manager SUWANEE | Peachtree Industrial Blvd

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Arch Telecom . Job location: Lawrenceville, GA area mentions and related postings may appear on the same page. This description consolidates the core role and expectations for the Arch Telecom Retail Store Manager position in Suwanee. Responsibilities

Lead by example, demonstrating the actions required for the team to reach top performance and sales goals. Demonstrate how to assist customers in picking up where they left off in their shopping journey, whether online, via Customer Care, or in-store. Explore individual customer needs and provide hands-on demonstrations of the latest technology in-store. Oversee all store functions to meet or exceed sales goals, including sales, inventory, and implementation of store programs and initiatives. Sell to find personalized solutions beyond the basic device and service plan, including accessories and potential IoT devices to keep customers connected. Maintain store readiness and atmosphere to deliver a positive customer experience. What you’ll do in your role

Approach service and sales with patience, honesty, and empathy. Proficiently use digital tools to enhance interactions and onboarding, including communicating coverage, plans, and services to customers. Complete trainings on in-store experience, new skills, processes, systems, and reference resources. Build relationships with employees across channels to own the customer experience and resolve issues. Identify and handoff small business leads and develop strong peer relationships for overall company success. Provide first-class customer experience with a positive, engaging attitude. The Ideal Candidate Will Bring

Leadership and a competitive drive with the confidence to succeed in a fast-paced sales environment. Ability to lead the team, share best practices, and serve customers with effective resolutions. Operational, financial, and performance management capabilities. Amazing communication skills with customers and team members. Prior wireless sales experience. What’s in it for you?

Employee Stock Ownership Program (ESOP) Competitive salary and bonus opportunities Automatic raises upon reaching milestones Career advancement opportunities A culture of care and excellence Health benefits for full-time employees What must haves

Be at least 18 years of age Wireless sales experience High school diploma or GED Ability to stand for long periods Ability to lift objects up to 25 lbs Reliable transportation Full-time availability (approximately 45 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. We welcome everyone to our team. YOU BE YOU! Apply Now:

www.archtelecom.net Inquiries:

Recruiting@archtelecom.net Seniority level

Mid-Senior level Employment type

Full-time Job function

Sales and Business Development Industries: Retail Referrals increase your chances of interviewing at Arch Telecom by 2x

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