National Accounts Associate

KNOWLEDGE, SKILLS, AND ABILITIES Required: High School diploma or GED equivalent with 4+ years of similar experience in a Sales/Distribution office environment OR a Bachelor's degree with at least 1 year of similar experience OR an equivalent combination of education and experience. Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical and organizational skills, with the ability to problem solve, multitask, prioritize, and work independently. Excellent communication and time management skills. Preferred: Bachelor's Degree, one year of experience in the Food Service industry in an office setting. SAP experience, AutoQuotes experience. Advanced Excel skills, including building spreadsheets, pivot tables, and V-lookups; experience handling sensitive information and maintaining confidentiality. ESSENTIAL DUTIES Provide world-class service to Corporate Contacts at assigned National Accounts. Serve as a subject matter expert on assigned National Accounts and their programs with Don. Research and identify new items to meet program initiatives. Prepare formal quotes in AutoQuotes and Excel, and create materials in Excel for proposals, presentations, or program needs. Set up vendors, NMRs, and contracts. Coordinate with National Accounts Sales to ensure project completion and alignment. Utilize in-house reporting tools and SAP for daily, weekly, and monthly reporting. Coordinate logistics with corporate customers regarding National Accounts openings, rollouts, and special orders. Research and resolve customer problems or inquiries. Maintain Order Guides, Web Templates, and Opening Templates. Assist in order placement and product check-in for pre-packs and rollouts. Coordinate special projects with Supply Chain Management. Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. Collaborate with the National Accounts Credit Team on account setups. Troubleshoot and resolve internal and external customer issues. Manage and process correspondence from National Account customers and Sales to determine customer needs. Stay current on contract changes. Build relationships and foster sales opportunities with corporate-level customers. Perform other duties as assigned. #LI-EJ1

#J-18808-Ljbffr