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Advance Auto Parts

Retail Parts ProStore 8701

Advance Auto Parts, Chicago, Illinois, United States, 60290

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Retail Parts Pro Store 8701

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Job Description What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role requires expert knowledge of store systems, advanced automotive system knowledge, and part knowledge. Responsibilities include advanced identification, troubleshooting, and project assistance for DIY customers. The role involves sourcing from various channels including special order, FDO, second source, etc., and maintaining in-depth knowledge of store inventory and processes. This is a full-time position.

Primary Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls

Achieve personal and store sales goals and service objectives

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service and store appearance

Key holder responsibilities including task assignment, safety, and opening/closing duties

Secondary Responsibilities

Assist in inventory processes such as truck put away, shoot outs, cycle counts, back stock, etc.

Maintain store cleanliness including floors, bathrooms, facing, dusting, parking lot

Provide DIY services including battery installation, testing, wiper installs, etc.

Success Factors

Friendly communication skills

Ability to locate and stock parts efficiently

Safety knowledge and skills

Proficiency with inventory systems and store equipment

Parts and automotive system knowledge

Operating POS and parts lookup systems

Expertise with testing and diagnostic equipment for DIY services

ASE P2 certification or equivalent

Advanced solution, project, and product recommendation skills

Advanced parts lookup and sourcing abilities

Strong DIY selling skills

Essential Job Skills

Knowledge of automotive systems and diagnostics (engine, suspension, brakes, electronic, exhaust, etc.)

Effective communication in English (Spanish a plus)

Ability to interpret safety rules, manuals, parts catalogs, and procedures

Basic math skills and proficiency with Microsoft Office (Word, Excel)

Strong organizational skills

Flexibility to work days, evenings, and weekends as needed

Prior Experience 3-5 years of automotive parts experience and proven sales ability in customer transactions.

Education & Certifications Must have a valid driver’s license. ASE certification preferred but not required.

Physical Demands Standard physical requirements for retail roles.

Compensation Range $18.15 - $19.96 per hour

Benefits https://jobs.advanceautoparts.com/us/en/benefits

Privacy Notice https://jobs.advanceautoparts.com/us/en/disclosures

Additional Information We are an Equal Opportunity Employer.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Motor Vehicle Manufacturing and Retail

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