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City Wide Facility Solutions

Account Manager

City Wide Facility Solutions, Lenexa, Kansas, United States

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City Wide Facility Solutions provided pay range This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $95,000.00/yr

Are you ready to take ownership of client partnerships and drive performance in facility management? Join City Wide Facility Solutions as a Facility Solutions Manager and play a key role in making our clients' spaces shine while building your career in a collaborative, growth-focused environment.

What You’ll Do

Be the go-to expert for multiple client accounts, managing day‑to‑day operations, retention, and satisfaction

Customize service strategies and scheduling that exceed client expectations

Negotiate service agreements and pricing for new contracts and add‑on solutions

Oversee contractor relationships, ensuring compliance, quality, and clear communication on performance

Conduct site walkthroughs to verify standards, resolve issues, and champion excellence

Partner with Night Managers and the Director of Operations to execute and enhance service delivery

Track service activities, supplies, and client feedback in our advanced CRM and planning tools

Respond quickly to client concerns, troubleshooting and resolving issues with urgency

Monitor and manage staffing and resource needs to maintain outstanding service

Why City Wide

Competitive salary, benefits, and growth potential

Dynamic, supportive team culture focused on excellence and client impact

Opportunities for advancement and professional development

Make a real difference for clients, contractors, and your career

You’ll Succeed Here If

You have 3+ years’ experience in facility management, operations, or building services

You’re detail‑oriented, proactive, and confident in building relationships

You communicate clearly—verbally and in writing—with clients and teams

Expert in Microsoft Office and comfortable with database/CRM technology

You hold a high school diploma (Bachelor’s degree preferred)

You have reliable transportation for on‑site visits

Benefits City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short‑ and long‑term disability insurance, PTO, and 401k. In addition, City Wide Franchise prides itself on a culture rich in history and collaboration, within an exciting, fast‑paced, and flexible work atmosphere that fosters continual learning and development. As a people‑centered culture, we also offer community‑based enrichment, including paid time to support charities of choice!

City Wide is an Equal Opportunity Employer.

Seniority level Associate

Employment type Full‑time

Job function Sales and Business Development

Industries Facilities Services

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