Barry-Wehmiller
Customer Service Representative / Inside Sales
Barry-Wehmiller, Phillips, Wisconsin, United States, 54555
About Us
BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world. We offer innovative technologies, service and parts, and years of global experience in corrugating, finishing; slitting and packaging; stationery; bookbinding and security documents. For more information, visit bwpapersystems.com. Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description As Customer Service/Inside Sales Associate with BW Papersystems, you will drive product sales by developing and securing direct sales opportunities while providing comprehensive telephone and on-site support to customers. You will actively generate market interest through various sales activities including lead qualification, prospect outreach, product demonstrations, and maintaining relationships with existing accounts. This role combines sales development responsibilities with customer service duties such as order processing, quote generation, shipment coordination, and warranty support.
Job Responsibilities
Drive product sales by developing, identifying, and securing direct sales opportunities through various outreach activities
Generate market interest and close sales by executing projects, surveys, campaigns, site visits, and product demonstrations
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through effective lead qualification and nurturing
Prospect identification and outreach through cold calling, email marketing, and database profiling activities
Provide comprehensive telephone support to customers and manage incoming calls and emails for order requests
Take and close customer orders while providing quotes and coordinating shipments
Cross-sell new solutions to existing customers and maintain ownership of specified customer accounts
Travel to visit key accounts when required to build relationships and help manage their accounts
Support sales processes and handle warranty claims in coordination with VP, maintenance, and supervisors
Maintain on-call availability on weekends and holidays, with Friday through Monday coverage every two months
Basic Qualifications
High School Diploma or GED Certificate
2+ years of sales and customer service experience
Proficient in navigating a computer (required)
Proficient with using Microsoft Suite
Blueprint reading a plus but not required
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
BW Papersystems
#J-18808-Ljbffr
Job Description As Customer Service/Inside Sales Associate with BW Papersystems, you will drive product sales by developing and securing direct sales opportunities while providing comprehensive telephone and on-site support to customers. You will actively generate market interest through various sales activities including lead qualification, prospect outreach, product demonstrations, and maintaining relationships with existing accounts. This role combines sales development responsibilities with customer service duties such as order processing, quote generation, shipment coordination, and warranty support.
Job Responsibilities
Drive product sales by developing, identifying, and securing direct sales opportunities through various outreach activities
Generate market interest and close sales by executing projects, surveys, campaigns, site visits, and product demonstrations
Convert Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs) through effective lead qualification and nurturing
Prospect identification and outreach through cold calling, email marketing, and database profiling activities
Provide comprehensive telephone support to customers and manage incoming calls and emails for order requests
Take and close customer orders while providing quotes and coordinating shipments
Cross-sell new solutions to existing customers and maintain ownership of specified customer accounts
Travel to visit key accounts when required to build relationships and help manage their accounts
Support sales processes and handle warranty claims in coordination with VP, maintenance, and supervisors
Maintain on-call availability on weekends and holidays, with Friday through Monday coverage every two months
Basic Qualifications
High School Diploma or GED Certificate
2+ years of sales and customer service experience
Proficient in navigating a computer (required)
Proficient with using Microsoft Suite
Blueprint reading a plus but not required
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.
Company:
BW Papersystems
#J-18808-Ljbffr