Metropolis Technologies
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Assistant Valet Parking Manager
role at
Metropolis Technologies 4 days ago Be among the first 25 applicants Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking to save people time and make everyday experiences remarkable. Responsibilities
What will I do as an Assistant Valet Manager? As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services. Ensure all associates greet and assist hotel guests and visitors in a professional and courteous manner. Oversee parking services and rates. Plan events as they relate to the Valet Parking Department. Forecast the impact of events on property parking operations. Ensure client satisfaction through relationship building and meeting client requests. Assist Valet Parking Manager with account management. Essential Duties And Responsibilities Oversee the proper functioning and operation of the valet parking facility and assist in policy decisions as approved by SP+ Hospitality. Maintain working knowledge of Standard Operating Procedures for the entire parking operation. Ensure SOPs are followed by all valet associates under supervision. Ensure high level final decisions regarding associates, clients, operations, and guests are run through the Valet Parking Manager for approval first. Demonstrate aggressive hospitality skills to ensure professional image and total guest and client satisfaction. Monitor the status of the parking operation, including personnel, operations, guest, loss prevention, and corporate office requirements. Assist the Valet Parking Manager in maintaining staffing levels and providing training and coaching. Maintain the culture and philosophy of SP+ Hospitality at all times. Qualifications
Essential Qualification Requirements
To perform this job successfully, each essential duty must be performed satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required. Availability to Work:
Special shift requirements vary by location. Availability to work all shifts and/or weekends is required. Punctuality and excellent attendance are expected. Education/Experience:
High school education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic and basic bookkeeping. License:
Valid state driver’s license with current address and acceptable driving record. Ability to drive a vehicle with manual transmission is a plus. Appearance:
Neat, clean appearance and full uniform at all times; follow all guidelines in the Associate Handbook. Languages:
Read and write English well; able to communicate effectively with clients, associates, passengers, drivers, and co-workers. Ability to read and comprehend instructions and correspondence; ability to write correspondence. Reasoning:
Apply common sense in following instructions; make sound judgments; enforce policies; exhibit patience in difficult situations. Other Skills:
Carry out tasks with minimal supervision and demonstrate fair, impartial judgment. Desirable Qualifications
Advanced Google or Microsoft software proficiency. Valet Parking software experience. Hotel management experience. 4+ years of service-related management experience. Proven ability to manage a team. Ability to communicate in other languages (Spanish preferred). Guest relations training and formal parking/hotel management training. College degree in hotel, hospitality, restaurant, or retail. Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role requires standing, walking, handling cash and equipment, speaking and listening, and occasional lifting up to 75 lbs. Work may involve exposure to traffic, weather, and noise. Equal Opportunity
SP+ Hospitality is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected characteristics. SP+ Hospitality does not tolerate harassment or retaliation against any employee or applicant for exercising EEO rights. USA Parking will provide reasonable accommodations during interviews for individuals with disabilities, including sign language interpretation upon request. Please email your accommodation request to lredmon@spplus.com. Location
US-FL-MIAMI BEACH Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Software Development We are sharing this posting for visibility; referrals increase your chances of interviewing at Metropolis Technologies. We’re also posting related valet roles in the area: Overnight Valet Parking Attendant, Valet Parking Attendant, Driver/Valet, Part Time Driver roles, etc.
#J-18808-Ljbffr
Assistant Valet Parking Manager
role at
Metropolis Technologies 4 days ago Be among the first 25 applicants Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking to save people time and make everyday experiences remarkable. Responsibilities
What will I do as an Assistant Valet Manager? As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services. Ensure all associates greet and assist hotel guests and visitors in a professional and courteous manner. Oversee parking services and rates. Plan events as they relate to the Valet Parking Department. Forecast the impact of events on property parking operations. Ensure client satisfaction through relationship building and meeting client requests. Assist Valet Parking Manager with account management. Essential Duties And Responsibilities Oversee the proper functioning and operation of the valet parking facility and assist in policy decisions as approved by SP+ Hospitality. Maintain working knowledge of Standard Operating Procedures for the entire parking operation. Ensure SOPs are followed by all valet associates under supervision. Ensure high level final decisions regarding associates, clients, operations, and guests are run through the Valet Parking Manager for approval first. Demonstrate aggressive hospitality skills to ensure professional image and total guest and client satisfaction. Monitor the status of the parking operation, including personnel, operations, guest, loss prevention, and corporate office requirements. Assist the Valet Parking Manager in maintaining staffing levels and providing training and coaching. Maintain the culture and philosophy of SP+ Hospitality at all times. Qualifications
Essential Qualification Requirements
To perform this job successfully, each essential duty must be performed satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required. Availability to Work:
Special shift requirements vary by location. Availability to work all shifts and/or weekends is required. Punctuality and excellent attendance are expected. Education/Experience:
High school education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic and basic bookkeeping. License:
Valid state driver’s license with current address and acceptable driving record. Ability to drive a vehicle with manual transmission is a plus. Appearance:
Neat, clean appearance and full uniform at all times; follow all guidelines in the Associate Handbook. Languages:
Read and write English well; able to communicate effectively with clients, associates, passengers, drivers, and co-workers. Ability to read and comprehend instructions and correspondence; ability to write correspondence. Reasoning:
Apply common sense in following instructions; make sound judgments; enforce policies; exhibit patience in difficult situations. Other Skills:
Carry out tasks with minimal supervision and demonstrate fair, impartial judgment. Desirable Qualifications
Advanced Google or Microsoft software proficiency. Valet Parking software experience. Hotel management experience. 4+ years of service-related management experience. Proven ability to manage a team. Ability to communicate in other languages (Spanish preferred). Guest relations training and formal parking/hotel management training. College degree in hotel, hospitality, restaurant, or retail. Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role requires standing, walking, handling cash and equipment, speaking and listening, and occasional lifting up to 75 lbs. Work may involve exposure to traffic, weather, and noise. Equal Opportunity
SP+ Hospitality is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected characteristics. SP+ Hospitality does not tolerate harassment or retaliation against any employee or applicant for exercising EEO rights. USA Parking will provide reasonable accommodations during interviews for individuals with disabilities, including sign language interpretation upon request. Please email your accommodation request to lredmon@spplus.com. Location
US-FL-MIAMI BEACH Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Software Development We are sharing this posting for visibility; referrals increase your chances of interviewing at Metropolis Technologies. We’re also posting related valet roles in the area: Overnight Valet Parking Attendant, Valet Parking Attendant, Driver/Valet, Part Time Driver roles, etc.
#J-18808-Ljbffr