Live! Hospitality & Entertainment
Sportsbook Host - Sports & Social Washington
Live! Hospitality & Entertainment, Washington, District of Columbia, us, 20022
Sportsbook Host - Sports & Social Washington
Join to apply for the
Sportsbook Host - Sports & Social Washington
role at
Live! Hospitality & Entertainment Responsibilities include answering phones, taking messages, and assisting with reservations, as well as greeting guests in a friendly and upbeat manner. Answer phones, take messages, and assist with reservations. Greet guests in a friendly and upbeat manner, ensuring a positive and lasting experience. Maintain an accurate waitlist when necessary, seating guests efficiently. Coordinate seating arrangements to optimize guest flow and service. Assist with bussing tables when needed to expedite seating for waiting guests. Communicate effectively with guests and management, addressing any concerns promptly. Ensure that the entrance and exit areas are organized and inviting. Sportsbook Writer Duties include accurately processing cash transactions, receiving and processing sport or parlay tickets, and maintaining a till for issuing and redeeming tickets and vouchers. Accurately process cash transactions. Receive and process sport or parlay tickets from customers and pay winning tickets and vouchers. Maintain and balance a till for issuing and redeeming tickets and vouchers. Ensure the sportsbook window is neat, stocked, and ready for the next shift. Adhere to all District of Columbia Office of Lottery and Gaming procedures. Remain alert to unusual betting patterns and report such activities to the Sportsbook Supervisor. Promote superior guest service by providing a positive and efficient sportsbook experience. Qualifications include at least one year of experience in customer service, hosting, or a similar role, fluency in English, and the ability to communicate effectively with guests, team members, and management. At least one year of experience in customer service, hosting, or a similar role. Must be fluent in English; additional languages are preferred. Ability to communicate effectively with guests, team members, and management. Strong attention to detail and ability to multitask in a fast-paced environment. Basic math skills for processing transactions and understanding betting information. Must be able to work flexible shifts, including nights, weekends, and holidays. Must be able to obtain and maintain a valid license as required by the District of Columbia Office of Lottery and Gaming. Core Service Standards include maintaining a clean and immaculate venue and personal appearance, creating a safe and comfortable environment for all guests, providing fast and efficient service, and greeting each guest with a friendly welcome. CLEAN: Maintain a clean and immaculate venue and personal appearance. SAFE: Create a safe and comfortable environment for all guests. FAST: Provide fast, efficient service with accuracy, anticipating guests’ needs. FRIENDLY: Greet each guest with a friendly welcome, maintaining eye contact and a smile. FUN: Collaborate with the team to create a fun and energetic atmosphere for both guests and staff. Physical Requirements include the ability to stand for long periods, perform tasks that involve bending, stooping, and reaching, and lift and carry up to 50 pounds. Ability to stand for long periods and perform tasks that involve bending, stooping, and reaching. Ability to lift and carry up to 50 pounds. Ability to work in a high-energy environment, exposed to bright lights, loud noises, and alcohol.
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Join to apply for the
Sportsbook Host - Sports & Social Washington
role at
Live! Hospitality & Entertainment Responsibilities include answering phones, taking messages, and assisting with reservations, as well as greeting guests in a friendly and upbeat manner. Answer phones, take messages, and assist with reservations. Greet guests in a friendly and upbeat manner, ensuring a positive and lasting experience. Maintain an accurate waitlist when necessary, seating guests efficiently. Coordinate seating arrangements to optimize guest flow and service. Assist with bussing tables when needed to expedite seating for waiting guests. Communicate effectively with guests and management, addressing any concerns promptly. Ensure that the entrance and exit areas are organized and inviting. Sportsbook Writer Duties include accurately processing cash transactions, receiving and processing sport or parlay tickets, and maintaining a till for issuing and redeeming tickets and vouchers. Accurately process cash transactions. Receive and process sport or parlay tickets from customers and pay winning tickets and vouchers. Maintain and balance a till for issuing and redeeming tickets and vouchers. Ensure the sportsbook window is neat, stocked, and ready for the next shift. Adhere to all District of Columbia Office of Lottery and Gaming procedures. Remain alert to unusual betting patterns and report such activities to the Sportsbook Supervisor. Promote superior guest service by providing a positive and efficient sportsbook experience. Qualifications include at least one year of experience in customer service, hosting, or a similar role, fluency in English, and the ability to communicate effectively with guests, team members, and management. At least one year of experience in customer service, hosting, or a similar role. Must be fluent in English; additional languages are preferred. Ability to communicate effectively with guests, team members, and management. Strong attention to detail and ability to multitask in a fast-paced environment. Basic math skills for processing transactions and understanding betting information. Must be able to work flexible shifts, including nights, weekends, and holidays. Must be able to obtain and maintain a valid license as required by the District of Columbia Office of Lottery and Gaming. Core Service Standards include maintaining a clean and immaculate venue and personal appearance, creating a safe and comfortable environment for all guests, providing fast and efficient service, and greeting each guest with a friendly welcome. CLEAN: Maintain a clean and immaculate venue and personal appearance. SAFE: Create a safe and comfortable environment for all guests. FAST: Provide fast, efficient service with accuracy, anticipating guests’ needs. FRIENDLY: Greet each guest with a friendly welcome, maintaining eye contact and a smile. FUN: Collaborate with the team to create a fun and energetic atmosphere for both guests and staff. Physical Requirements include the ability to stand for long periods, perform tasks that involve bending, stooping, and reaching, and lift and carry up to 50 pounds. Ability to stand for long periods and perform tasks that involve bending, stooping, and reaching. Ability to lift and carry up to 50 pounds. Ability to work in a high-energy environment, exposed to bright lights, loud noises, and alcohol.
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