Aztec Shops, Ltd.
Seasonal Part Time - Snapdragon Stadium Concessions Stand Lead
Aztec Shops, Ltd., San Diego, California, United States, 92189
Seasonal Part Time - Snapdragon Stadium Concessions Stand Lead
The Concessions Stand Lead is responsible for the complete operation of an assigned concession stand. Coordinates the workforce in their assigned location to provide prompt, accurate, and friendly service for all venue guests. Enforces all company policies and procedures related to food and beverage service, including responsible alcohol service and cash handling procedures. All Stand Leads report directly to the Concessions Supervisor of the assigned stand. Essential Duties and Responsibilities: Assists supervisor with pre-event, event, and post-event operation of concessions stand. Ensures that all stand personnel are in proper uniform, all company policies are followed, and takes appropriate action when needed. On an event basis, ensures accuracy of location paperwork, opening and closing inventory, product transfers, spoilage, and gratis meals. Assists in supervising and training all stand personnel engaged in food preparation. Leads and coordinates activities of stand personnel, including stocking, beginning and ending inventory, food preparation, customer service and assigns all staff duties within the stand. Ensures that all workstations, storerooms, and back of stand areas remain clean, organized and sufficiently stocked during the event. Communicate effectively with leadership, other departments, and vendors to ensure the proper setup and operation of the stand. Resolves customer issues and complaints to ensure customer satisfaction. Assist in discrepancy of inventory counts. Maintains a high-quality appearance of the concession location at all times with a focus on attention to detail and clear sight lines. Oversees all closing procedures for the concessions stand, to include assigning closing duties to stand personnel, closing out point of sale systems, ensuring the proper storage and/or disposal of food, ensuring that stand is thoroughly cleaned, inspected, and secured after completion of event. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Other duties as assigned. Job Requirements: The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree; plus at least six months of experience in food service/retail operations; or equivalent combination of education and experience. Strong Interpersonal Skills, Self Motivation, And Organization Skills Required.
Food Handler’s certificate from the County of San Diego is preferred. For alcohol service purposes, 21 years or older is preferred to obtain Responsible Beverage Service (RBS) certification. Minimum Qualifications or Standards Required to Perform Essential Job Functions: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read, comprehend, and interpret general business information. Requires the ability to effectively communicate with customers and employees using correct English. Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students. All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law.
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The Concessions Stand Lead is responsible for the complete operation of an assigned concession stand. Coordinates the workforce in their assigned location to provide prompt, accurate, and friendly service for all venue guests. Enforces all company policies and procedures related to food and beverage service, including responsible alcohol service and cash handling procedures. All Stand Leads report directly to the Concessions Supervisor of the assigned stand. Essential Duties and Responsibilities: Assists supervisor with pre-event, event, and post-event operation of concessions stand. Ensures that all stand personnel are in proper uniform, all company policies are followed, and takes appropriate action when needed. On an event basis, ensures accuracy of location paperwork, opening and closing inventory, product transfers, spoilage, and gratis meals. Assists in supervising and training all stand personnel engaged in food preparation. Leads and coordinates activities of stand personnel, including stocking, beginning and ending inventory, food preparation, customer service and assigns all staff duties within the stand. Ensures that all workstations, storerooms, and back of stand areas remain clean, organized and sufficiently stocked during the event. Communicate effectively with leadership, other departments, and vendors to ensure the proper setup and operation of the stand. Resolves customer issues and complaints to ensure customer satisfaction. Assist in discrepancy of inventory counts. Maintains a high-quality appearance of the concession location at all times with a focus on attention to detail and clear sight lines. Oversees all closing procedures for the concessions stand, to include assigning closing duties to stand personnel, closing out point of sale systems, ensuring the proper storage and/or disposal of food, ensuring that stand is thoroughly cleaned, inspected, and secured after completion of event. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Other duties as assigned. Job Requirements: The minimum requirement for applicants is a High School Diploma or General Education Development (GED) degree; plus at least six months of experience in food service/retail operations; or equivalent combination of education and experience. Strong Interpersonal Skills, Self Motivation, And Organization Skills Required.
Food Handler’s certificate from the County of San Diego is preferred. For alcohol service purposes, 21 years or older is preferred to obtain Responsible Beverage Service (RBS) certification. Minimum Qualifications or Standards Required to Perform Essential Job Functions: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read, comprehend, and interpret general business information. Requires the ability to effectively communicate with customers and employees using correct English. Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students. All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law.
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