GameStop
Full Time Assistant Store Manager (Store 0629)
GameStop, Mount Laurel, New Jersey, United States
Job Description
GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. The Assistant Store Manager will support the Store Manager in all facets of store operations, including developing and promoting a sales culture, creating individualized and complete solutions for every guest, and providing outstanding guest service experiences. Essential Job Duties And Responsibilities Provide best-in-class guest service, including greeting guests, responding to guest questions and concerns, and assisting guests with meeting their video gaming needs. Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases and return transactions using the Point-of-Sale (POS) computer system. Respond to guest comments or questions in person or on the phone, and escalate customer issues and complaints to the Store Manager as needed. Promote GameStop’s unique guest benefits, including new title reservations, trade-in programs, and Pro Rewards guest loyalty programs. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities. Observe associate performance, provide timely and appropriate feedback, and address unsatisfactory performance as directed. Ensure that all areas of the store are clean, organized, and merchandised per company guidelines, and that all store fixtures and equipment are in proper working order. QUALIFICATIONS Must provide proof of identity and eligibility to work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. Key Job Skills And Abilities Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. The pay range for this position is $18.24 - $22.24 per hour.
#J-18808-Ljbffr
GameStop is seeking a Full Time Assistant Store Manager to join our team. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. The Assistant Store Manager will support the Store Manager in all facets of store operations, including developing and promoting a sales culture, creating individualized and complete solutions for every guest, and providing outstanding guest service experiences. Essential Job Duties And Responsibilities Provide best-in-class guest service, including greeting guests, responding to guest questions and concerns, and assisting guests with meeting their video gaming needs. Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business. Promptly and accurately process guest purchases and return transactions using the Point-of-Sale (POS) computer system. Respond to guest comments or questions in person or on the phone, and escalate customer issues and complaints to the Store Manager as needed. Promote GameStop’s unique guest benefits, including new title reservations, trade-in programs, and Pro Rewards guest loyalty programs. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities. Observe associate performance, provide timely and appropriate feedback, and address unsatisfactory performance as directed. Ensure that all areas of the store are clean, organized, and merchandised per company guidelines, and that all store fixtures and equipment are in proper working order. QUALIFICATIONS Must provide proof of identity and eligibility to work in the United States. Must be at least 18 years old. High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred. At least 6 months of retail management experience preferred. At least 2 years of retail sales, guest service, and/or management experience preferred. Video game knowledge preferred. Key Job Skills And Abilities Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills. Achieve objectives in a fast-paced, rapidly changing environment. Work independently and within a team to perform all tasks as assigned and in a timely manner. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. The pay range for this position is $18.24 - $22.24 per hour.
#J-18808-Ljbffr