Goodwill Industries of Central Illinois
Job Success Coach and Mentor (Peoria, IL)
Goodwill Industries of Central Illinois, Peoria, Illinois, us, 61639
Job Success Coach and Mentor (Peoria, IL)
Pay found in job post Base pay range $19.23/hr - $21.63/hr The Job Success Coach and Mentor is responsible for performing employment counseling, follow-up, on-site visits, partnering with employers and coordinating OJT opportunities leading to successful employment opportunities and job success for clients to achieve program outcomes and individual client goals. The Job Success Coach and Mentor will also participate in client outreach and program enrollment activities. Primary responsibilities of the Job Success Coach and Mentor are to work with each program participant as their employment case manager and employment success coach and mentor. The Success Coach provides participants with necessary training referrals and directs them to appropriate OJT opportunities based on the participant’s skills, desires, and employer needs. The primary goal is to enable the participant to overcome barriers and receive training and support to result in employment offers that match the participant’s skills and livable wage expectations. The Job Success Coach will provide one-on-one mentoring throughout training, including OJT, as well as through the first year of employment to maximize retention. The Success Coach will provide supplemental training as needed, including Road to Success Essential Skills training and Financial Education once the participant has entered employment. Essential Duties/Responsibilities Strategically develops return-to-work strategies, including life skills, employment training and counseling for diverse populations facing multiple barriers to employment Serves as a liaison between employers, community service providers, and other supportive service agencies and organizations Conducts and documents intakes and assessments to develop Individual Employment Plans (IEPs), including goals and action plans, for each participant, incorporating history, interests, strengths and employment desires. Provides ongoing case management through training, including OJT, and the first year of employment Identifies needed education and assistance needs and creates paths and action plans to obtain skills and supportive services to overcome employment barriers Delivers Life Skills training as participants complete Job Readiness activities and are ready to enter OJT In coordination with Program Services staff, develops and maintains relationships with agencies and employers to promote OJT and employment opportunities for a diverse ex-offender population Identifies employer partners (internal and external) to create training and OJT opportunities to meet client and employer needs Ensures participants receive the fullest value to achieve on-the-job training success, including follow-up to set and evaluate outcomes Helps employers understand participants’ capabilities and develop career goals using in-house and outreach strategies Conducts onsite visits throughout the OJT experience to support and monitor clients as they progress through their IEPs and assess needs for further vocational training Works with Employers and participants to ensure successful job placement Serves as Job Success Coach and Mentor to each participant throughout the entire training and OJT process and through the first year of employment by performing regular follow-ups and ensuring goals are met Responsible for ensuring Life Skills training and other needed vocational training is provided or coordinated for clients Responsible for ensuring Financial Education is provided or coordinated for clients once they have entered employment Responsible for compiling, submitting and maintaining reporting. Ensures grant client data reporting is timely, accurate and within grant budget guidelines Works closely with all Program Services staff to share resources and services for the benefit of the population served Ensures the safety of participants, staff and others by following all organizational and programmatic policies and procedures Qualifications Associate's degree or certification in social work; Bachelor's degree preferred. Related experience in vocational services, social services, and/or assisting at-risk populations. Federal and state grant experience is helpful Client Engagement – be sensitive to the needs of individuals served and make accommodations as required by funding and guiding organizations Judgment – ability to apply common sense to carry out detailed written and oral instructions and make decisions in the best interest of participants Communication Skills – excellent oral and written communication, time management, customer service, and active listening; self-starter and team player Technical Knowledge – proficient in Microsoft Word, Excel, PowerPoint, Access, and other databases; ability to learn new programs for reporting to local, state, and federal agencies Other Requirements Background check; valid driver’s license, up-to-date auto insurance, and good driving record CPR/First Aid/AED Certification required Commitment to continued learning and mandatory trainings offered by the organization Benefits Comprehensive benefits program for full-time employees (health, PTO/holidays, retirement options, etc.) Goodwill is an EEO Employer/Vet/Disabled employer.
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Pay found in job post Base pay range $19.23/hr - $21.63/hr The Job Success Coach and Mentor is responsible for performing employment counseling, follow-up, on-site visits, partnering with employers and coordinating OJT opportunities leading to successful employment opportunities and job success for clients to achieve program outcomes and individual client goals. The Job Success Coach and Mentor will also participate in client outreach and program enrollment activities. Primary responsibilities of the Job Success Coach and Mentor are to work with each program participant as their employment case manager and employment success coach and mentor. The Success Coach provides participants with necessary training referrals and directs them to appropriate OJT opportunities based on the participant’s skills, desires, and employer needs. The primary goal is to enable the participant to overcome barriers and receive training and support to result in employment offers that match the participant’s skills and livable wage expectations. The Job Success Coach will provide one-on-one mentoring throughout training, including OJT, as well as through the first year of employment to maximize retention. The Success Coach will provide supplemental training as needed, including Road to Success Essential Skills training and Financial Education once the participant has entered employment. Essential Duties/Responsibilities Strategically develops return-to-work strategies, including life skills, employment training and counseling for diverse populations facing multiple barriers to employment Serves as a liaison between employers, community service providers, and other supportive service agencies and organizations Conducts and documents intakes and assessments to develop Individual Employment Plans (IEPs), including goals and action plans, for each participant, incorporating history, interests, strengths and employment desires. Provides ongoing case management through training, including OJT, and the first year of employment Identifies needed education and assistance needs and creates paths and action plans to obtain skills and supportive services to overcome employment barriers Delivers Life Skills training as participants complete Job Readiness activities and are ready to enter OJT In coordination with Program Services staff, develops and maintains relationships with agencies and employers to promote OJT and employment opportunities for a diverse ex-offender population Identifies employer partners (internal and external) to create training and OJT opportunities to meet client and employer needs Ensures participants receive the fullest value to achieve on-the-job training success, including follow-up to set and evaluate outcomes Helps employers understand participants’ capabilities and develop career goals using in-house and outreach strategies Conducts onsite visits throughout the OJT experience to support and monitor clients as they progress through their IEPs and assess needs for further vocational training Works with Employers and participants to ensure successful job placement Serves as Job Success Coach and Mentor to each participant throughout the entire training and OJT process and through the first year of employment by performing regular follow-ups and ensuring goals are met Responsible for ensuring Life Skills training and other needed vocational training is provided or coordinated for clients Responsible for ensuring Financial Education is provided or coordinated for clients once they have entered employment Responsible for compiling, submitting and maintaining reporting. Ensures grant client data reporting is timely, accurate and within grant budget guidelines Works closely with all Program Services staff to share resources and services for the benefit of the population served Ensures the safety of participants, staff and others by following all organizational and programmatic policies and procedures Qualifications Associate's degree or certification in social work; Bachelor's degree preferred. Related experience in vocational services, social services, and/or assisting at-risk populations. Federal and state grant experience is helpful Client Engagement – be sensitive to the needs of individuals served and make accommodations as required by funding and guiding organizations Judgment – ability to apply common sense to carry out detailed written and oral instructions and make decisions in the best interest of participants Communication Skills – excellent oral and written communication, time management, customer service, and active listening; self-starter and team player Technical Knowledge – proficient in Microsoft Word, Excel, PowerPoint, Access, and other databases; ability to learn new programs for reporting to local, state, and federal agencies Other Requirements Background check; valid driver’s license, up-to-date auto insurance, and good driving record CPR/First Aid/AED Certification required Commitment to continued learning and mandatory trainings offered by the organization Benefits Comprehensive benefits program for full-time employees (health, PTO/holidays, retirement options, etc.) Goodwill is an EEO Employer/Vet/Disabled employer.
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