Hay Creek Hotels
Restaurant Manager - Brookmere Hotel /Regent Restaurant & Bar
Hay Creek Hotels, Saratoga Springs, New York, United States
Restaurant Manager - Brookmere Hotel /Regent Restaurant & Bar
Join to apply for the Restaurant Manager - Brookmere Hotel /Regent Restaurant & Bar role at Hay Creek Hotels. Responsibilities
Lead the front-of-house team through onboarding, training, development, and ongoing motivation to ensure high performance and alignment with service standards. Create and manage efficient, cost-effective staff schedules based on business forecasts and departmental budgets. Oversee inventory control, ordering, and proper product storage to ensure smooth day-to-day operations. Conduct daily pre-shift meetings to review service priorities, VIP guests, specials, and guest feedback. Develop and execute on-site sales and marketing initiatives to enhance guest engagement and maximize revenue. Engage with guests regularly to ensure satisfaction and resolve concerns promptly and professionally. Expedite food service during high-volume periods to maintain exceptional service flow and timing. Ensure adherence to all food safety regulations and allergy protocols; support the team during peak service times. Partner with the Food & Beverage Director to achieve operational goals, maintain labor efficiency, and successfully execute private events. Maintain accurate POS data including pricing, menus, specials, and inventory. Conduct performance evaluations and manage team accountability, including administering progressive discipline as needed. Required Experience / Qualifications
High School diploma or equivalent required; hospitality or culinary education a plus Minimum 2 years experience in a supervisory or management role in a high-volume or fine dining restaurant Strong working knowledge of Point of Sale systems (preferably Toast, Micros, or similar) Alcohol service certification preferred (or willingness to obtain upon hire) Proven ability to lead teams with a positive, service-driven approach Excellent communication, organizational, and conflict resolution skills Flexible availability including mornings, evenings, weekends, holidays, and special events Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness Competitive Salary/Wages Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave Standard Annual Performance/Salary Reviews Merit and Cost of Living Adjustments Benefits
Complimentary Meals Daily Free Parking Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties Discounts at specific property partners (NEIRA, Historic Hotels of America) 50% Discount when Dining at any HCH Property Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.) Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities Supportive, open-door policy work environment Work Culture that is fun, energetic and motivating Employee Recognition Program - 'Delight and Surprise Dollars' Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management Hospitality
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Join to apply for the Restaurant Manager - Brookmere Hotel /Regent Restaurant & Bar role at Hay Creek Hotels. Responsibilities
Lead the front-of-house team through onboarding, training, development, and ongoing motivation to ensure high performance and alignment with service standards. Create and manage efficient, cost-effective staff schedules based on business forecasts and departmental budgets. Oversee inventory control, ordering, and proper product storage to ensure smooth day-to-day operations. Conduct daily pre-shift meetings to review service priorities, VIP guests, specials, and guest feedback. Develop and execute on-site sales and marketing initiatives to enhance guest engagement and maximize revenue. Engage with guests regularly to ensure satisfaction and resolve concerns promptly and professionally. Expedite food service during high-volume periods to maintain exceptional service flow and timing. Ensure adherence to all food safety regulations and allergy protocols; support the team during peak service times. Partner with the Food & Beverage Director to achieve operational goals, maintain labor efficiency, and successfully execute private events. Maintain accurate POS data including pricing, menus, specials, and inventory. Conduct performance evaluations and manage team accountability, including administering progressive discipline as needed. Required Experience / Qualifications
High School diploma or equivalent required; hospitality or culinary education a plus Minimum 2 years experience in a supervisory or management role in a high-volume or fine dining restaurant Strong working knowledge of Point of Sale systems (preferably Toast, Micros, or similar) Alcohol service certification preferred (or willingness to obtain upon hire) Proven ability to lead teams with a positive, service-driven approach Excellent communication, organizational, and conflict resolution skills Flexible availability including mornings, evenings, weekends, holidays, and special events Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness Competitive Salary/Wages Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave Standard Annual Performance/Salary Reviews Merit and Cost of Living Adjustments Benefits
Complimentary Meals Daily Free Parking Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties Discounts at specific property partners (NEIRA, Historic Hotels of America) 50% Discount when Dining at any HCH Property Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.) Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities Supportive, open-door policy work environment Work Culture that is fun, energetic and motivating Employee Recognition Program - 'Delight and Surprise Dollars' Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management Hospitality
#J-18808-Ljbffr