Live Nation Entertainment
House of Blues Chicago, Server - Restaurant
Live Nation Entertainment, Chicago, Illinois, United States, 60290
Overview
House of Blues Chicago, Server - Restaurant role at Live Nation Entertainment. Join to apply for the House of Blues Chicago, Server - Restaurant position. What This Role Will Do
Greet all guests at table Respond to guest inquiries regarding menu, wine list, Music Hall Inform guests of daily specials and make recommendations Suggestively sell menu items, beverages, desserts, etc. Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to table Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Prepare guest checks (on micros terminal) and check for accuracy Receive payment and process cash, credit card or traveler’s check transactions Have knowledge of all music, promotional or special events in the house Assist other servers or other employees as needed Occasionally work Special Events scheduled throughout the venue Required
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent 2-5 years high volume experience in restaurant operations Working knowledge of high-volume restaurant operations and safe, responsible alcohol service Standard food preparation/presentation Skill in guest relations Wine & Liquor knowledge Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs High School Diploma Preferred
Point of Sales knowledge, preferably MICROS Physical Demands/Working Environment
Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and any other basis protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable fair chance laws. We also provide reasonable accommodations for applicants with disabilities and will engage in an interactive process to determine effective accommodations. Applicants should contact a Human Resources Representative to request accommodations. Hiring Practices
The preceding job description indicates the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons available in a timely and efficient manner, and may involve multiple avenues to recruit candidates. Compensation
The expected compensation for this position is $16.60 USD - $12.62 USD hourly. Pay is based on factors including location, qualifications, skills, and experience.
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House of Blues Chicago, Server - Restaurant role at Live Nation Entertainment. Join to apply for the House of Blues Chicago, Server - Restaurant position. What This Role Will Do
Greet all guests at table Respond to guest inquiries regarding menu, wine list, Music Hall Inform guests of daily specials and make recommendations Suggestively sell menu items, beverages, desserts, etc. Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to table Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Prepare guest checks (on micros terminal) and check for accuracy Receive payment and process cash, credit card or traveler’s check transactions Have knowledge of all music, promotional or special events in the house Assist other servers or other employees as needed Occasionally work Special Events scheduled throughout the venue Required
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent 2-5 years high volume experience in restaurant operations Working knowledge of high-volume restaurant operations and safe, responsible alcohol service Standard food preparation/presentation Skill in guest relations Wine & Liquor knowledge Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs High School Diploma Preferred
Point of Sales knowledge, preferably MICROS Physical Demands/Working Environment
Working environment is fast-paced, often loud and stressful Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender identity, and any other basis protected by law. We will consider qualified applicants with criminal histories in a manner consistent with applicable fair chance laws. We also provide reasonable accommodations for applicants with disabilities and will engage in an interactive process to determine effective accommodations. Applicants should contact a Human Resources Representative to request accommodations. Hiring Practices
The preceding job description indicates the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons available in a timely and efficient manner, and may involve multiple avenues to recruit candidates. Compensation
The expected compensation for this position is $16.60 USD - $12.62 USD hourly. Pay is based on factors including location, qualifications, skills, and experience.
#J-18808-Ljbffr