American President Lines
Global Key Account Manager - Automotive
American President Lines, Romulus, Michigan, United States, 48174
Introduction to CEVA Logistics
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. Job Description
YOUR ROLE: Account Management: Ownership of total CEVA Global business relationship with dedicated sector specified customer; aligning all business and financial commitments and company resources to success. Key Responsibilities: Customer Growth: Identify, develop, sell, initiate and provide operational oversight to increase CEVA business with assigned accounts Ensure Customer Retention: Retain current business in all geographies. Customer Relationships: Expand relationships to the “C” levels with the customer in executive levels, clusters, and different business units worldwide. Negotiations: Lead and co-ordinate negotiations with the customer in all major contracts and opportunities Responsibilities
Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development Identify and qualify opportunities for additional business. Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World. Provide regular reports, briefings and reviews as required within CEVA including to the Executive Board Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a “no bid” level of confidence Build and strengthen relationships at “C” level with the client. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through MDs or designates to hold all CEVA accountable to approved levels of commitment Demonstrate and provide confidence regarding C&R expertise, including input to supply chain, business strategy and impeccable execution Be the Senior point of contact for the assigned accounts for any normal and customary business requests. Requirements
Bachelor Degree. Business, Commerce, Trade, Marketing, or engineering degree Specific logistics and or multi-national focus 10+ years of related experience with half of that being in a senior capacity. 3+ years commercial negotiations Network management experience (5+ years) 5+ years minimum experience in global account leader role 3+ year minimum positive track record in P&L responsibility; multi-national sites 5+ years minimum experience in regional / global account leader role Overseas studies experience is preferred Skilled at collaborating with virtual teams and be able to proactively work commercial issues internally as much as in front of the client. Experience building and executing on Account Plans A skilled relationship management professional with proven track record (5+ years) in related experience with half of that being in a senior capacity Specific logistics and or multi-national/international mindset Ability to speak 2+ Languages Have worked on the customer (shipper) side to understand the challenges customer face while dealing with Freight Forwarders / 3PLs What We Offer
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
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CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. Job Description
YOUR ROLE: Account Management: Ownership of total CEVA Global business relationship with dedicated sector specified customer; aligning all business and financial commitments and company resources to success. Key Responsibilities: Customer Growth: Identify, develop, sell, initiate and provide operational oversight to increase CEVA business with assigned accounts Ensure Customer Retention: Retain current business in all geographies. Customer Relationships: Expand relationships to the “C” levels with the customer in executive levels, clusters, and different business units worldwide. Negotiations: Lead and co-ordinate negotiations with the customer in all major contracts and opportunities Responsibilities
Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development Identify and qualify opportunities for additional business. Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World. Provide regular reports, briefings and reviews as required within CEVA including to the Executive Board Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a “no bid” level of confidence Build and strengthen relationships at “C” level with the client. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team. Create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through MDs or designates to hold all CEVA accountable to approved levels of commitment Demonstrate and provide confidence regarding C&R expertise, including input to supply chain, business strategy and impeccable execution Be the Senior point of contact for the assigned accounts for any normal and customary business requests. Requirements
Bachelor Degree. Business, Commerce, Trade, Marketing, or engineering degree Specific logistics and or multi-national focus 10+ years of related experience with half of that being in a senior capacity. 3+ years commercial negotiations Network management experience (5+ years) 5+ years minimum experience in global account leader role 3+ year minimum positive track record in P&L responsibility; multi-national sites 5+ years minimum experience in regional / global account leader role Overseas studies experience is preferred Skilled at collaborating with virtual teams and be able to proactively work commercial issues internally as much as in front of the client. Experience building and executing on Account Plans A skilled relationship management professional with proven track record (5+ years) in related experience with half of that being in a senior capacity Specific logistics and or multi-national/international mindset Ability to speak 2+ Languages Have worked on the customer (shipper) side to understand the challenges customer face while dealing with Freight Forwarders / 3PLs What We Offer
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.
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