The Hari Group
Join to apply for the
Restaurant Manager
role at
The Hari Group 1 month ago Be among the first 25 applicants Join to apply for the
Restaurant Manager
role at
The Hari Group Get AI-powered advice on this job and more exclusive features. Summary
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws. Restaurant Manager
Summary
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities Include
Team Environment
Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees’ job performance Provide coaching and feedback; disciplines when appropriate
Operational Excellence
Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements
Profitability
Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results
Skills/Qualifications
Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent
Competencies
Guest Focus
Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important activities Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from recurring Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration and teamwork Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee’s strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Restaurants Referrals increase your chances of interviewing at The Hari Group by 2x Sign in to set job alerts for “Restaurant Manager” roles.
Restaurant Managers - Oakbrook Terrace & Warrenville
Oswego, IL $55,000.00-$65,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Restaurant Manager
role at
The Hari Group 1 month ago Be among the first 25 applicants Join to apply for the
Restaurant Manager
role at
The Hari Group Get AI-powered advice on this job and more exclusive features. Summary
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws. Restaurant Manager
Summary
A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws.
Responsibilities Include
Team Environment
Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees’ job performance Provide coaching and feedback; disciplines when appropriate
Operational Excellence
Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements
Profitability
Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results
Skills/Qualifications
Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent
Competencies
Guest Focus
Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process
Passion for Results
Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important activities Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from recurring Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence
Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration and teamwork Leads others; negotiates and takes effective action
Building Effective Teams
Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee’s strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Restaurants Referrals increase your chances of interviewing at The Hari Group by 2x Sign in to set job alerts for “Restaurant Manager” roles.
Restaurant Managers - Oakbrook Terrace & Warrenville
Oswego, IL $55,000.00-$65,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr