Silver State Schools Credit Union
Member Service Representative I (FT) - Cimarron
Silver State Schools Credit Union, Las Vegas, Nevada, us, 89105
Overview
Member Service Representative I (FT) - Cimarron Full-Time (40 Hours), Monday-Saturday (Varies). Location: Cimarron Branch, 8275 W. Flamingo Rd., Las Vegas, NV 89147. Purpose: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions – For Life,” by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions. Responsibilities
Greets and serves members at teller line (or express pod) with their member/potential member related teller type transactional needs. Suggests and explains appropriate deposits, lending, and investment products. Uncovers additional opportunities to expand member’s relationship with SSSCU and refers member to internal line of business partners. Directs members to appropriate team member or support department. Processes a variety of financial transactions for members including opening and closing accounts, issuing checks, processing deposits and withdrawals from accounts including IRAs, filing insurance claims, issuing certificates, drafts, and other negotiable instruments. Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding, or reducing service features on various accounts, and assisting members to make the most effective use of automated services. Meets or exceeds all minimum expectations or goals as established by management. Explains the features and benefits of credit union electronic services (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction). Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, or investment solutions. Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail and filing. May assist in training new Member Service Representatives in financial service transactions and procedures, as related to the job. May perform various duties to provide members Safe Deposit services. Follow established credit union policies and procedures, government rules and regulations, and visitor and security guidelines. Perform other duties as assigned. Qualifications
Education and/or Experience:
High school diploma or GED; and a minimum of 6 months related experience and/or training; or an equivalent combination of education and related experience. Thorough knowledge of the credit union's computer system for performing basic input/output tasks including Word and Excel desired. Note:
Only fully completed applications will be considered. See resume on applications will not be considered. Silver State Schools Credit Union is an Equal Opportunity Employer (EOE). Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Banking Referral benefits: Referrals increase your chances of interviewing at Silver State Schools Credit Union by 2x.
#J-18808-Ljbffr
Member Service Representative I (FT) - Cimarron Full-Time (40 Hours), Monday-Saturday (Varies). Location: Cimarron Branch, 8275 W. Flamingo Rd., Las Vegas, NV 89147. Purpose: The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, “Excellent Member Service and Financial Solutions – For Life,” by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions. Responsibilities
Greets and serves members at teller line (or express pod) with their member/potential member related teller type transactional needs. Suggests and explains appropriate deposits, lending, and investment products. Uncovers additional opportunities to expand member’s relationship with SSSCU and refers member to internal line of business partners. Directs members to appropriate team member or support department. Processes a variety of financial transactions for members including opening and closing accounts, issuing checks, processing deposits and withdrawals from accounts including IRAs, filing insurance claims, issuing certificates, drafts, and other negotiable instruments. Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding, or reducing service features on various accounts, and assisting members to make the most effective use of automated services. Meets or exceeds all minimum expectations or goals as established by management. Explains the features and benefits of credit union electronic services (Debit Card, Voice Response, Online Bill Pay, Online Banking, Direct Deposit, ACH Debit/Credit and Payroll Deduction). Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, or investment solutions. Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail and filing. May assist in training new Member Service Representatives in financial service transactions and procedures, as related to the job. May perform various duties to provide members Safe Deposit services. Follow established credit union policies and procedures, government rules and regulations, and visitor and security guidelines. Perform other duties as assigned. Qualifications
Education and/or Experience:
High school diploma or GED; and a minimum of 6 months related experience and/or training; or an equivalent combination of education and related experience. Thorough knowledge of the credit union's computer system for performing basic input/output tasks including Word and Excel desired. Note:
Only fully completed applications will be considered. See resume on applications will not be considered. Silver State Schools Credit Union is an Equal Opportunity Employer (EOE). Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Banking Referral benefits: Referrals increase your chances of interviewing at Silver State Schools Credit Union by 2x.
#J-18808-Ljbffr