GEODIS Group
Overview
Account Representative – Customs Brokerage GEODIS is a global third-party logistics provider (3PL) offering customs brokerage services. This role serves as the customer service liaison between the company and the customer and handles entry processing for clearance of goods into the United States. Locations
Location: Carson, CA 90810, USA Salary and Schedule
Pay range: $26.00 to $32.00 USD per hour. Full-time, on-site role. Posted September 9, 2025. Description
What you will be doing: Serves as the customer service liaison between the Company and the customer Processes Custom and OGA (other government agency) entries for clearance of goods into the United States Opens files, enters notes, information and document requests in Cargowise and/or AS400 system Classifies invoice based on HTS (Harmonized Tariff Schedule) Sends information/document requests to company employees, suppliers, service providers and/or U.S. Government agencies as needed Communicates with specified offices, departments, and teams on all issues affecting customs brokerage Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. Converts and verifies shipment weight, volume and foreign currency Maintains communication with customers, carriers and vendors Coordinates pick-ups and invoice files Assists customers with questions, complaints, requests, tracking and tracing Handles accounting processes accurately and in a timely manner Coordinates shipments from airline, ocean piers and CFS to customer/consignee destination Reviews documentation or issues documents to meet government regulations and carrier regulations Must have knowledge of buying/selling rates to ensure profitability Ensures email and telephone calls are promptly and politely answered What you need
Minimum 3 years experience in customs brokerage or an equivalent combination of education and experience Knowledge of U.S. Government Agency requirements Knowledge of U.S. Customs and OGA clearance of freight PC literate with experience with Microsoft Outlook, Word, Access and Excel Excellent written and oral communication skills and ability to develop relationships with a range of internal and external customers Excellent planning and organizational skills Ability to read and interpret documents Ability to write routine reports and correspondence Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to multitask Mathematical skills essential to ensure accuracy in calculations Estimated Terms
The following statements describe the general nature and level of work. They are not intended to be exhaustive. Job duties are considered essential functions and are aligned with EEOC and ADA standards. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. More about GEODIS
GEODIS is a global 3PL powering the supply chains of top brands. Visit www.workatGEODIS.com to learn more. Equal Opportunity Employer
This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Account Representative – Customs Brokerage GEODIS is a global third-party logistics provider (3PL) offering customs brokerage services. This role serves as the customer service liaison between the company and the customer and handles entry processing for clearance of goods into the United States. Locations
Location: Carson, CA 90810, USA Salary and Schedule
Pay range: $26.00 to $32.00 USD per hour. Full-time, on-site role. Posted September 9, 2025. Description
What you will be doing: Serves as the customer service liaison between the Company and the customer Processes Custom and OGA (other government agency) entries for clearance of goods into the United States Opens files, enters notes, information and document requests in Cargowise and/or AS400 system Classifies invoice based on HTS (Harmonized Tariff Schedule) Sends information/document requests to company employees, suppliers, service providers and/or U.S. Government agencies as needed Communicates with specified offices, departments, and teams on all issues affecting customs brokerage Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc. Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc. Converts and verifies shipment weight, volume and foreign currency Maintains communication with customers, carriers and vendors Coordinates pick-ups and invoice files Assists customers with questions, complaints, requests, tracking and tracing Handles accounting processes accurately and in a timely manner Coordinates shipments from airline, ocean piers and CFS to customer/consignee destination Reviews documentation or issues documents to meet government regulations and carrier regulations Must have knowledge of buying/selling rates to ensure profitability Ensures email and telephone calls are promptly and politely answered What you need
Minimum 3 years experience in customs brokerage or an equivalent combination of education and experience Knowledge of U.S. Government Agency requirements Knowledge of U.S. Customs and OGA clearance of freight PC literate with experience with Microsoft Outlook, Word, Access and Excel Excellent written and oral communication skills and ability to develop relationships with a range of internal and external customers Excellent planning and organizational skills Ability to read and interpret documents Ability to write routine reports and correspondence Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to multitask Mathematical skills essential to ensure accuracy in calculations Estimated Terms
The following statements describe the general nature and level of work. They are not intended to be exhaustive. Job duties are considered essential functions and are aligned with EEOC and ADA standards. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. More about GEODIS
GEODIS is a global 3PL powering the supply chains of top brands. Visit www.workatGEODIS.com to learn more. Equal Opportunity Employer
This employer is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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