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Terminix International

Inside Sales Representative

Terminix International, Northbrook, Illinois, us, 60065

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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We lead with a legacy of excellence and a mission to "protect people, enhance lives, and preserve the planet."

What do our Inside Sales Representatives do? The primary purpose of this role is to sell and upsell Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The Inside Sales Professional for Rentokil North America Pest Control aims to meet or exceed baseline sales targets and KPIs while maintaining a customer-focused service.

Responsibilities include but are not limited to:

Effectively manage inbound daily sales calls expectations.

Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.

Consistently achieve and exceed monthly baseline sales targets.

Clearly identify and execute the Inside Sales 6 Step Sales Approach.

Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.

Resolicitation/calls to convert single purchase customers into Year Round Protection Plan.

Effectively execute residential campaigns for both new and existing customers.

Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. During non-peak months, it may be necessary to support campaigns other than inbound.

Call volume standards are 12-15 calls per hour.

Meet or exceed a monthly call quality score.

Meet or exceed an average monthly call quality score above 75%.

Multitasking skills are essential.

What do you need?

Minimum High School diploma or GED required

1+ years of successful experience at a rapidly growing professional sales organization

1+ years of call center experience

Proven history of driving sales results and achieving goals

Superior verbal and written communication skills

Experience in effectively collaborating with internal and external stakeholders

Proven success in a dynamic, fast-paced environment

Why Choose Us? A career with the Rentokil family of companies offers opportunity, a world-class team that rewards high performance, and promotion from within. We offer competitive pay and many roles include performance incentives.

Below is information about some benefits. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after meeting certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

Multiple avenues to grow your career

Training and development programs available

Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick days

Company-paid holidays & floating holidays

A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

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