Churchill Downs Racetrack
Job Overview
Job Title:
Consumer Sales Representative Employer:
Churchill Downs Racetrack The following description is based on the original posting for the
Consumer Sales Representative
role at
Churchill Downs Racetrack . Job Summary
DO YOU WANT TO BE IN THE WINNER'S CIRCLE?
This is a seasonal position that will begin upon hire and last for one year with successful performance. You will be making phone calls, taking phone calls, and attending events with qualified Kentucky Derby, Kentucky Oaks, and Churchill Downs prospects. You'll develop and manage relationships while providing outstanding customer service both over the phone and on race days. The majority of your time will be spent in the office, with some community and track events and race days. Training and support are provided to help you succeed. TRAIN LIKE A THOROUGHBRED
We value constant improvement and provide training and mentorship from a management team with extensive sports sales and leadership experience. You will be mentored by a management team and have access to our executive leadership. Essential Duties And Responsibilities
Complete 150 tasks per day with the goal to qualify and sell Kentucky Derby & Kentucky Oaks tickets, Day at Race Ticket or Group Sales Manage relationships of the ticket package accounts they qualify and/or personally sell Be available to work some evenings, weekends, race days, and all of Derby Week Answer phone inquiries and handle general ticketing questions, parking, mobile ticketing guides, and qualify leads for Groups, Premium and Luxury Sales teams Renew, service, and maintain current accounts as needed Participate in ongoing touchpoints with accounts Leverage current account base to secure referrals for additional tickets, group outings, and suites Prospect and cold call on leads outside the current base Assist with the Kentucky Derby, Kentucky Oaks, & CDRT General Sales & Service Lines daily Other duties as assigned Required Skills And Abilities
To perform this job successfully, the candidate must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports. Proficient in basic software programs Creative and enthusiastic with excellent interpersonal skills Available to work race days and special events Willing to work long hours, evenings, weekends, and holidays People-oriented, able to multi-task, organized, motivated, and detail focused Prior interaction with the public and/or working knowledge of the horse racing industry preferred Proficiency in Microsoft Office and other related software Education And Experience
A Bachelor’s degree (B.A.) from a four-year college or equivalent combination of education and experience is preferred LANGUAGE SKILLS:
Ability to communicate effectively (oral & written) with all types of clients, co-workers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.
MATHEMATICAL SKILLS:
Knowledge to apply mathematical operations to such tasks as analyzing costs, return on investment, and analyzing metrics and statistics in comparison to company goals and performance.
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions and technical diagrams.
PROBLEM-SOLVING REQUIREMENTS:
When dealing with prospects and clients, the employee must show discretion when making recommendations regarding options and event details for a Churchill Downs Racetrack event.
MACHINE, TOOLS, AND EQUIPMENT:
Computer, printer, calculator, copy and scanning machine, telephone, software packages, etc.
Physical Requirements & Working Conditions
The employee will be required to sit for extended periods of time The employee may be asked to stand, walk, use hands to finger, reach, handle, or feel objects; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear The employee may occasionally lift up to 20 lbs The employee may be required to work nights, weekends, and holidays The noise level in the work environment is moderate All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate diverse approaches and points of view. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This helps us build a common language that inspires our team members and drives us toward our vision. Nearest Major Market: Louisville
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Job Title:
Consumer Sales Representative Employer:
Churchill Downs Racetrack The following description is based on the original posting for the
Consumer Sales Representative
role at
Churchill Downs Racetrack . Job Summary
DO YOU WANT TO BE IN THE WINNER'S CIRCLE?
This is a seasonal position that will begin upon hire and last for one year with successful performance. You will be making phone calls, taking phone calls, and attending events with qualified Kentucky Derby, Kentucky Oaks, and Churchill Downs prospects. You'll develop and manage relationships while providing outstanding customer service both over the phone and on race days. The majority of your time will be spent in the office, with some community and track events and race days. Training and support are provided to help you succeed. TRAIN LIKE A THOROUGHBRED
We value constant improvement and provide training and mentorship from a management team with extensive sports sales and leadership experience. You will be mentored by a management team and have access to our executive leadership. Essential Duties And Responsibilities
Complete 150 tasks per day with the goal to qualify and sell Kentucky Derby & Kentucky Oaks tickets, Day at Race Ticket or Group Sales Manage relationships of the ticket package accounts they qualify and/or personally sell Be available to work some evenings, weekends, race days, and all of Derby Week Answer phone inquiries and handle general ticketing questions, parking, mobile ticketing guides, and qualify leads for Groups, Premium and Luxury Sales teams Renew, service, and maintain current accounts as needed Participate in ongoing touchpoints with accounts Leverage current account base to secure referrals for additional tickets, group outings, and suites Prospect and cold call on leads outside the current base Assist with the Kentucky Derby, Kentucky Oaks, & CDRT General Sales & Service Lines daily Other duties as assigned Required Skills And Abilities
To perform this job successfully, the candidate must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports. Proficient in basic software programs Creative and enthusiastic with excellent interpersonal skills Available to work race days and special events Willing to work long hours, evenings, weekends, and holidays People-oriented, able to multi-task, organized, motivated, and detail focused Prior interaction with the public and/or working knowledge of the horse racing industry preferred Proficiency in Microsoft Office and other related software Education And Experience
A Bachelor’s degree (B.A.) from a four-year college or equivalent combination of education and experience is preferred LANGUAGE SKILLS:
Ability to communicate effectively (oral & written) with all types of clients, co-workers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.
MATHEMATICAL SKILLS:
Knowledge to apply mathematical operations to such tasks as analyzing costs, return on investment, and analyzing metrics and statistics in comparison to company goals and performance.
REASONING ABILITY:
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions and technical diagrams.
PROBLEM-SOLVING REQUIREMENTS:
When dealing with prospects and clients, the employee must show discretion when making recommendations regarding options and event details for a Churchill Downs Racetrack event.
MACHINE, TOOLS, AND EQUIPMENT:
Computer, printer, calculator, copy and scanning machine, telephone, software packages, etc.
Physical Requirements & Working Conditions
The employee will be required to sit for extended periods of time The employee may be asked to stand, walk, use hands to finger, reach, handle, or feel objects; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear The employee may occasionally lift up to 20 lbs The employee may be required to work nights, weekends, and holidays The noise level in the work environment is moderate All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate diverse approaches and points of view. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This helps us build a common language that inspires our team members and drives us toward our vision. Nearest Major Market: Louisville
#J-18808-Ljbffr