NCS Credit
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Sales Support Coordinator
role at
NCS Credit
2 days ago Be among the first 25 applicants
Description NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.
We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are a
NINE
year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!
Job Summary The Sales Support Coordinator assists Account Representatives with the management of client accounts to ensure the highest level of service is met.
Essential Responsibilities
Support assigned NCS selling team with daily client facing activities
Perform client training on the use of NCS systems and processes
Utilize and update CRM system
Submit account-related changes for processing using proper channels
Respond to clients regarding account and service-related inquires
Provide online live chat support for sales department
Build relationships with small and medium accounts through outbound calling in support of assigned selling team
Other duties as assigned
Requirements Competencies
Customer-focused
Friendly and service-minded
Self-starter
Strong verbal and written communication skills
Ability to multi-task & prioritize in a fast-paced environment
Supportive team player
Sense of urgency when responding and resolving client concerns
Education, Experience, Certifications
Associate’s degree
Two plus years of experience in a client-facing, support role or any combination of 4 or more years of education and experience.
Sugar CRM experience preferred
Physical and mental demands
Ability to communicate effectively in person, via phone and email
Manual dexterity
Near visual acuity
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse
Salary $26.44/hour
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
#J-18808-Ljbffr
Sales Support Coordinator
role at
NCS Credit
2 days ago Be among the first 25 applicants
Description NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients.
We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are a
NINE
year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country!
Job Summary The Sales Support Coordinator assists Account Representatives with the management of client accounts to ensure the highest level of service is met.
Essential Responsibilities
Support assigned NCS selling team with daily client facing activities
Perform client training on the use of NCS systems and processes
Utilize and update CRM system
Submit account-related changes for processing using proper channels
Respond to clients regarding account and service-related inquires
Provide online live chat support for sales department
Build relationships with small and medium accounts through outbound calling in support of assigned selling team
Other duties as assigned
Requirements Competencies
Customer-focused
Friendly and service-minded
Self-starter
Strong verbal and written communication skills
Ability to multi-task & prioritize in a fast-paced environment
Supportive team player
Sense of urgency when responding and resolving client concerns
Education, Experience, Certifications
Associate’s degree
Two plus years of experience in a client-facing, support role or any combination of 4 or more years of education and experience.
Sugar CRM experience preferred
Physical and mental demands
Ability to communicate effectively in person, via phone and email
Manual dexterity
Near visual acuity
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse
Salary $26.44/hour
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
#J-18808-Ljbffr