Hot Topic
Were looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, youll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. Youll use your fandom knowledge to help train new recruits and ensure their success, while also supporting your Store Manager in daily operations and meeting sales targets.
What Youll Do
Provide an amazing shopping experience that will encourage customers to return. Theyll be impressed by your product knowledge, customer experience skills and use of the Force.
Step in and step up when needed. Youll provide leadership support and help run the store when your Manager gets pulled away.
Understand the store sales plan and compensation sales goals, and help drive sales by increasing key KPIs: UPT and ADT.
Cover the sales floor zone and ensure that assigned areas are up to visual standards. Youll also help in the opening and closing of the store.
Work the register; youll process sales transactions and use your fandom knowledge to drive add?on sales. Youll also be able to close out the register and communicate shortages or overages to your Store Manager.
Assist with planogram changes including store map, wall, fixture, and merchandising mix.
Communicate fashion and music trend information to management and respective HQ partners.
Ensure theres no misuse of spells and wizardry around theft, working with Store Management.
Support the maintenance of the stock room, keeping it organized and the store tidy.
Train and coach new Sales Associates as needed to help them quickly acclimate to the team.
Perform any other activities as assigned by your Store Leader.
What Youll Need
Previous experience working in a retail environment. If you love music and pop culture, youre in the right place! Superpowers in providing customer service and selling. A high school diploma or GED equivalent. Avenger?like collaboration and communication skills, as well as Captain America?like leadership. Physical ability to stand, walk, reach for merchandise using a ladder, step stool and pole, and move around boxes of merchandise that may weigh up to 50 pounds.
$17 - $19.55 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individuals education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires. #J-18808-Ljbffr
What Youll Need
Previous experience working in a retail environment. If you love music and pop culture, youre in the right place! Superpowers in providing customer service and selling. A high school diploma or GED equivalent. Avenger?like collaboration and communication skills, as well as Captain America?like leadership. Physical ability to stand, walk, reach for merchandise using a ladder, step stool and pole, and move around boxes of merchandise that may weigh up to 50 pounds.
$17 - $19.55 an hour Please note the pay range for this position starts as listed in the job posting, but other factors such as an individuals education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires. #J-18808-Ljbffr