BNY Mellon
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day, our 50,000+ employees bring their perspectives to create solutions with our clients that benefit businesses, communities, and people everywhere.
We continue to be a leader in the industry, recognized as a top employer for innovation and inclusion. Through our unique ideas and talents, we help make money work for the world. This is what #LifeAtBNY is all about.
We’re seeking a future team member for the role of
Associate, Client Service Management
to join our Pershing X team. Act as the day-to-day point of contact for a group of Institutional Broker Dealers (IBDs) and/or Registered Investment Advisors (RIAs). Support clients by addressing and resolving complex operational and technical issues. Ensure client satisfaction through swift responses and efficient problem resolution. Proactively consult with clients on best practices and solutions. Track and report client trends by monitoring activity throughout the firm. Liaise with internal operational contacts to coordinate client service. Gain understanding of the business environment of assigned clients, industry trends, and competitor offerings. Escalate relevant issues to senior team members or management. To be successful in this role, we’re seeking the following: High school or secondary school diploma or equivalent; a bachelor’s degree is preferred. 5-7 years of total work experience is preferred, with experience in financial services being a plus. At BNY, our culture is recognized through numerous awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune, 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100%, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100%, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Benefits and Rewards: BNY offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and a pay-for-performance philosophy. We provide access to global resources and tools to support your personal and professional journey, including generous paid leave, volunteer time, and family-friendly policies. BNY is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to building a diverse and inclusive team, supporting wellbeing, and offering policies that promote work-life balance.
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Associate, Client Service Management
to join our Pershing X team. Act as the day-to-day point of contact for a group of Institutional Broker Dealers (IBDs) and/or Registered Investment Advisors (RIAs). Support clients by addressing and resolving complex operational and technical issues. Ensure client satisfaction through swift responses and efficient problem resolution. Proactively consult with clients on best practices and solutions. Track and report client trends by monitoring activity throughout the firm. Liaise with internal operational contacts to coordinate client service. Gain understanding of the business environment of assigned clients, industry trends, and competitor offerings. Escalate relevant issues to senior team members or management. To be successful in this role, we’re seeking the following: High school or secondary school diploma or equivalent; a bachelor’s degree is preferred. 5-7 years of total work experience is preferred, with experience in financial services being a plus. At BNY, our culture is recognized through numerous awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune, 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100%, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100%, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Benefits and Rewards: BNY offers competitive compensation, benefits, and wellbeing programs rooted in a culture of excellence and a pay-for-performance philosophy. We provide access to global resources and tools to support your personal and professional journey, including generous paid leave, volunteer time, and family-friendly policies. BNY is an Equal Employment Opportunity/Affirmative Action Employer. We are committed to building a diverse and inclusive team, supporting wellbeing, and offering policies that promote work-life balance.
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