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NAPA Auto Parts

Store Counter Sales

NAPA Auto Parts, Fruitport, Michigan, United States, 49415

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Overview

Fruitport, MI, USA • Full time We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA

Counter Sales , you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don't need to be able to tear and motor down and rebuild it (however, if you can, that's awesome) - but we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point - We welcome you!

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone

Use your parts knowledge to assist other NAPA team members answer questions for customers

Providing outstanding customer care and interactions with everyone who comes into our NAPA Store

Bring customer focus and high energy to our fast-paced stores

Welcome retail customers into our retail stores and engage to provide a positive consumer experience

Use technology (computer), cash register, telephone, and paper catalog system

Responsibilities

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone

Use your parts knowledge to assist other NAPA team members answer questions for customers

Providing outstanding customer care and interactions with everyone who comes into our NAPA Store

Bring customer focus and high energy to our fast-paced stores

Welcome retail customers into our retail stores and engage to provide a positive consumer experience

Use technology (computer), cash register, telephone, and paper catalog system

Qualifications

Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions

Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks

You are willing to learn all things automotive if you don\'t have the background in automotive parts

Want to join a team where you can learn and grow your career

Valid Driver's License

Previous experience in a parts store or automotive industry or at least a willingness to learn

High School Diploma or GED. Technical or Trade school courses or degree

Excellent verbal and written communication skills

Love fast paced retail environments

Great listening skills and empathy for customers

Nice to have (not a deal breaker)

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership

Experience in a parts store, auction, retail store, auto body/collision

Knowledge of cataloging AND/OR inventory management systems

Entirely customer-centric (external/internal)

ASE Certifications

What's in it for you

Awesome people and brand

Competitive Pay

Outstanding health benefits and 401K

Stable company. Fortune 200 with a "family" feel

A Culture of promotion from within, using your creativity, finding solutions, and where no 2 days or career paths are the same

Great training, and ongoing development with support from multiple leaders/your team

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

Equal employment opportunity, including veterans and individuals with disabilities.

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