Burlington Stores, Inc.
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc., Columbus, Ohio, United States, 43224
Overview
Join to apply for the Retail Store Closing Lead - Part-Time role at Burlington Stores, Inc. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Our Burlington's Core Values, utilizing the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities
Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism
Engage associates, promote open communication, provide recognition and coaching in the moment
Touch base with each associate to establish priorities
Monitor the front-end experience and ensure a great first and last impression
Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness
Review daily staffing, lunch/break schedules and cashier coverage
Assign back-up cashier to ensure timely processing during peak periods
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them
Conduct AM/PM store rallies
Complete closing communication for opening Manager on Duty
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
Qualifications
Are excited to deliver great values to customers every day
Take a sense of pride and ownership in helping drive positive results for a team
Are committed to treating colleagues and customers with respect
Believe in the power of diversity and inclusion
Want to participate in initiatives that positively impact the world around you
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Compensation & Location
Base Pay:
$14.00 per hour Location:
01191 - Columbus
Posting & Job Details
Posting Number:
P1-1074628-1 Address:
1400 Gemini Place Road Zip Code:
43240 Position Type:
Regular Part-Time Career Site Category:
Store Associate Position Category:
Retail Store
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development Retail
Note: Referrals increase your chances of interviewing at Burlington Stores, Inc. and you can get notified about new Store Assistant jobs in Columbus, OH.
#J-18808-Ljbffr
Join to apply for the Retail Store Closing Lead - Part-Time role at Burlington Stores, Inc. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead! The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Our Burlington's Core Values, utilizing the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities
Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism
Engage associates, promote open communication, provide recognition and coaching in the moment
Touch base with each associate to establish priorities
Monitor the front-end experience and ensure a great first and last impression
Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness
Review daily staffing, lunch/break schedules and cashier coverage
Assign back-up cashier to ensure timely processing during peak periods
Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them
Conduct AM/PM store rallies
Complete closing communication for opening Manager on Duty
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
Qualifications
Are excited to deliver great values to customers every day
Take a sense of pride and ownership in helping drive positive results for a team
Are committed to treating colleagues and customers with respect
Believe in the power of diversity and inclusion
Want to participate in initiatives that positively impact the world around you
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Compensation & Location
Base Pay:
$14.00 per hour Location:
01191 - Columbus
Posting & Job Details
Posting Number:
P1-1074628-1 Address:
1400 Gemini Place Road Zip Code:
43240 Position Type:
Regular Part-Time Career Site Category:
Store Associate Position Category:
Retail Store
Seniority level
Entry level
Employment type
Part-time
Job function
Sales and Business Development Retail
Note: Referrals increase your chances of interviewing at Burlington Stores, Inc. and you can get notified about new Store Assistant jobs in Columbus, OH.
#J-18808-Ljbffr