Paysafe
Overview
Join to apply for the
Account Manager
role at
Paysafe . Income Access, a Paysafe Group company, specializes in digital marketing services and technology solutions for the online marketplace. We are a leader in affiliate tracking and reporting software with over 15 years of experience in the iGaming industry. We develop impactful digital marketing solutions by bringing together experts in affiliate marketing, social media marketing, web development, graphic design, and copywriting.
What You’ll Be Doing
Income Access is seeking an Account Manager based in our Jacksonville, FL office on a hybrid basis. You will provide clients with ongoing training, technical support, and insight, establishing meaningful, strategic, and profitable relationships. The goal is to retain and grow the business by ensuring clients benefit from the Income Access software and by identifying opportunities to expand use of our products and services. Client Relationship Management — Initiate frequent communication with your portfolio to learn about the clients’ business goals, strategies, pain points, and opportunities to increase revenue. Client Training — Train clients on how to use the software, notify them of upgrades, and schedule training on new features for staff. Client Communication — Increase awareness and uptake of product features, launches, services, and offerings; share relevant industry news to maintain a close professional relationship. Maintain high client satisfaction through effective support and problem resolution. Resolve fundamental technical problems and general how-to questions. Support onboarding of new clients, understanding their business needs and requirements.
What We’re Looking For
Bachelor’s degree in Business, Marketing, Finance or equivalent experience; required. Minimum 2-3 years’ experience in Account Management, Customer Service or Business Development; required. Strong client relationship management skills. Excellent problem-solving and communication skills (technical and non-technical). Ability to analyze trends to develop sustainable client program solutions. Knowledge of the Internet, online marketing, and SEO basics. Strong attention to detail and organizational skills. Proficiency in MS Word, Excel, Outlook, PowerPoint; knowledge of affiliate marketing and HTML are assets. Excellent sales and negotiation skills; excellent verbal and written English communication with editing skills; Portuguese/Spanish skills are a plus.
Life at Income Access
We offer opportunities for growth in a collaborative environment focused on delivering award-winning technology. We value autonomy and teamwork and provide attractive extras for our employees.
Equal Employment Opportunity
Income Access provides equal employment opportunities to all employees and applicants and prohibits discrimination of any type regarding ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristic. If you need reasonable adjustments, please let us know. We will be happy to help.
Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales, Business Development, and Customer Service
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Jacksonville, FL .
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Join to apply for the
Account Manager
role at
Paysafe . Income Access, a Paysafe Group company, specializes in digital marketing services and technology solutions for the online marketplace. We are a leader in affiliate tracking and reporting software with over 15 years of experience in the iGaming industry. We develop impactful digital marketing solutions by bringing together experts in affiliate marketing, social media marketing, web development, graphic design, and copywriting.
What You’ll Be Doing
Income Access is seeking an Account Manager based in our Jacksonville, FL office on a hybrid basis. You will provide clients with ongoing training, technical support, and insight, establishing meaningful, strategic, and profitable relationships. The goal is to retain and grow the business by ensuring clients benefit from the Income Access software and by identifying opportunities to expand use of our products and services. Client Relationship Management — Initiate frequent communication with your portfolio to learn about the clients’ business goals, strategies, pain points, and opportunities to increase revenue. Client Training — Train clients on how to use the software, notify them of upgrades, and schedule training on new features for staff. Client Communication — Increase awareness and uptake of product features, launches, services, and offerings; share relevant industry news to maintain a close professional relationship. Maintain high client satisfaction through effective support and problem resolution. Resolve fundamental technical problems and general how-to questions. Support onboarding of new clients, understanding their business needs and requirements.
What We’re Looking For
Bachelor’s degree in Business, Marketing, Finance or equivalent experience; required. Minimum 2-3 years’ experience in Account Management, Customer Service or Business Development; required. Strong client relationship management skills. Excellent problem-solving and communication skills (technical and non-technical). Ability to analyze trends to develop sustainable client program solutions. Knowledge of the Internet, online marketing, and SEO basics. Strong attention to detail and organizational skills. Proficiency in MS Word, Excel, Outlook, PowerPoint; knowledge of affiliate marketing and HTML are assets. Excellent sales and negotiation skills; excellent verbal and written English communication with editing skills; Portuguese/Spanish skills are a plus.
Life at Income Access
We offer opportunities for growth in a collaborative environment focused on delivering award-winning technology. We value autonomy and teamwork and provide attractive extras for our employees.
Equal Employment Opportunity
Income Access provides equal employment opportunities to all employees and applicants and prohibits discrimination of any type regarding ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristic. If you need reasonable adjustments, please let us know. We will be happy to help.
Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Sales, Business Development, and Customer Service
Get notified about new Account Manager jobs in
Jacksonville, FL .
We’re not displaying other jobs in this refinement to keep focus on the Account Manager role.
#J-18808-Ljbffr