Leap
About the Brand
Monica Zwirner and Lucy Wallace Eustice founded MZ Wallace in Soho, New York, with a simple goal — design that does more, so you can do more.
“We started MZ Wallace after searching for, and not finding, something that seemed so obvious and necessary - a bag that would allow for every aspect of our busy lives, that we could use all day, every day, all year round.” - Lucy Wallace Eustice, cofounder and codesigner.
“There were a lot of bags in the marketplace, but there wasn't one that worked for people like us, people who traveled and worked and had small children. We needed bags that could go from day to night, from the office to evening plans or errands. That need was our inspiration and still is today.” - Monica Zwirner, cofounder and codesigner.
About the Role:
We are committed to finding exceptional talent to represent our MZ Wallace boutique coming to Georgetown November 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications
Minimum Age: Must be at least 18 years old to align with company standards.
Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Hourly Pay Range: $17 to $20. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills
Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
Adaptable & Entrepreneurial: Thrives in a dynamic environment with a growth mindset.
Collaborative Team Player: Builds relationships and thrives when working with teams.
Strong Communicator: Clearly shares information and listens actively.
Professional & Reliable: Punctual and dependable, handles client inquiries with empathy and professionalism.
Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers valuable insights.
Detail-Oriented & Efficient: Produces high-quality work with efficiency.
Key Performance Indicators (KPIs):
Sales Performance: Focus on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
Customer Retention: Deliver personalized experiences and maintain strong Net Promoter Scores (NPS).
Task Management: Complete tasks accurately and on time.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and more. To hear more about our platform from our CEO, click here.
Leap Perks:
Bonus Eligible
Medical, Dental & Vision benefits (must average 32+ hours a week)
AllOne Health - Employee Assistance Programs
401K
Accrued PTO: Part-Time employees accrue based on local laws
Employee discount + wardrobe allotment for participating Leap brands
We value diversity and inclusion. Our differences make our organization special and are paramount to our culture. Your age, race, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr
“We started MZ Wallace after searching for, and not finding, something that seemed so obvious and necessary - a bag that would allow for every aspect of our busy lives, that we could use all day, every day, all year round.” - Lucy Wallace Eustice, cofounder and codesigner.
“There were a lot of bags in the marketplace, but there wasn't one that worked for people like us, people who traveled and worked and had small children. We needed bags that could go from day to night, from the office to evening plans or errands. That need was our inspiration and still is today.” - Monica Zwirner, cofounder and codesigner.
About the Role:
We are committed to finding exceptional talent to represent our MZ Wallace boutique coming to Georgetown November 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.
The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.
As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.
Position Qualifications
Minimum Age: Must be at least 18 years old to align with company standards.
Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
Hourly Pay Range: $17 to $20. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Interpersonal Skills
Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
Adaptable & Entrepreneurial: Thrives in a dynamic environment with a growth mindset.
Collaborative Team Player: Builds relationships and thrives when working with teams.
Strong Communicator: Clearly shares information and listens actively.
Professional & Reliable: Punctual and dependable, handles client inquiries with empathy and professionalism.
Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers valuable insights.
Detail-Oriented & Efficient: Produces high-quality work with efficiency.
Key Performance Indicators (KPIs):
Sales Performance: Focus on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
Customer Retention: Deliver personalized experiences and maintain strong Net Promoter Scores (NPS).
Task Management: Complete tasks accurately and on time.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and more. To hear more about our platform from our CEO, click here.
Leap Perks:
Bonus Eligible
Medical, Dental & Vision benefits (must average 32+ hours a week)
AllOne Health - Employee Assistance Programs
401K
Accrued PTO: Part-Time employees accrue based on local laws
Employee discount + wardrobe allotment for participating Leap brands
We value diversity and inclusion. Our differences make our organization special and are paramount to our culture. Your age, race, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued.
Seniority level
Entry level
Employment type
Part-time
Job function
Sales, General Business, and Education
Industries
Wireless Services, Telecommunications, and Communications Equipment Manufacturing
#J-18808-Ljbffr