Comcast
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Xfinity Retail Sales Consultant
role at
Comcast
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Overview Job Summary: Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engages in team huddles and learning.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pounds, stand and move about the store constantly.
Other duties and responsibilities as assigned.
Qualifications
Education: High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience: 2-5 Years
Skills: Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Critical Thinking; Problem Solving; Communication; Professional Integrity
Compensation Base Pay: $17.00
Total Target Compensation (Base Pay plus Targeted Commission): $24.69 USD
Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Comcast provides benefits to eligible employees.
Employment type & Seniority
Employment type: Full-time
Seniority level: Entry level
Job function & Industries
Job function: Sales and Business Development
Industries: IT Services and IT Consulting, Technology, Information and Internet, Telecommunications
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Location: Elk Grove Village, IL (note: location and postings may vary by store)
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Xfinity Retail Sales Consultant
role at
Comcast
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Overview Job Summary: Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engages in team huddles and learning.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pounds, stand and move about the store constantly.
Other duties and responsibilities as assigned.
Qualifications
Education: High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience: 2-5 Years
Skills: Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Resilience; Critical Thinking; Problem Solving; Communication; Professional Integrity
Compensation Base Pay: $17.00
Total Target Compensation (Base Pay plus Targeted Commission): $24.69 USD
Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Comcast provides benefits to eligible employees.
Employment type & Seniority
Employment type: Full-time
Seniority level: Entry level
Job function & Industries
Job function: Sales and Business Development
Industries: IT Services and IT Consulting, Technology, Information and Internet, Telecommunications
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Location: Elk Grove Village, IL (note: location and postings may vary by store)
#J-18808-Ljbffr