Total Filtration Services
Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs.
Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production.
Job Summary
The Inside Sales Specialist is responsible for managing house accounts and supporting overall sales growth by proactively identifying new opportunities, maintaining strong client relationships, and delivering excellent customer service. This role includes generating and qualifying leads, managing a pipeline of opportunities, preparing quotes, and ensuring accurate data entry into CRM systems. Responsibilities
Safely complete all job duties in compliance with company safety policies and procedures. Proactively contact prospective clients using internal resources and sales tools to generate qualified leads. Manage a robust pipeline of opportunities with a focus on conversion, utilizing CRM tools to track and follow up on activity. Build strong relationships with clients by understanding their business objectives and aligning products and services to meet their needs. Maintain and grow existing accounts through targeted retention and engagement efforts. Provide timely and accurate quotes using the company’s business systems. Assist with product cross-referencing and standardization to minimize excess and obsolete inventory. Leverage technical knowledge of filtration products to support clients and provide value-added solutions. Collaborate with Territory Managers, manufacturers, and suppliers to support the sales cycle and ensure customer satisfaction. Accurately document all customer interactions and maintain detailed records within the CRM system. Respond to customer inquiries with professionalism and product expertise. Stay informed on product offerings and industry trends through continuous learning and self-study. Support branch and corporate initiatives related to sales, customer support, training, and marketing efforts. Use sales reports and CRM analytics to manage assigned accounts effectively and identify growth opportunities. Comply with all company policies, procedures, and best practices. Qualifications
Keen customer focus Proficiency in Microsoft Office, Outlook and Excel Technical expertise related to product and service Solid organizational and prioritization skills Effective time management skills with demonstrated sense of urgency. Strong analytical abilities Demonstrated Capabilities
Tenacious with strong follow-through skills and attention to detail Confident, competitive, and driven to succeed Effective cold-calling and client-management skills Excellent computer skills, including MS Office and internet navigation Strong organizational skills with excellent time management Ability to achieve and exceed monthly individual and team sales goals Ability to learn technical information quickly and thoroughly Team player and career-minded Bilingual skills, particularly Spanish, a plus Professional demeanor with high level of integrity and discretion Self-starter with strong attention to detail Results oriented professional with good analytical skills Experience & Education
Minimum 4 Years Prior Inside Sales Experience Preferred Bachelor’s degree preferred High school diploma or equivalency required Interpersonal Skills
Excellent oral communication skills with engaging phone abilities Professional demeanor Concise communication skills Strong command of the English language Ability to communicate effectively with associates at all levels of the organization Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment
Office environment Onsite Fulltime Travel Requirements
Minimal travel required. Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Equal Opportunity Employer
Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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The Inside Sales Specialist is responsible for managing house accounts and supporting overall sales growth by proactively identifying new opportunities, maintaining strong client relationships, and delivering excellent customer service. This role includes generating and qualifying leads, managing a pipeline of opportunities, preparing quotes, and ensuring accurate data entry into CRM systems. Responsibilities
Safely complete all job duties in compliance with company safety policies and procedures. Proactively contact prospective clients using internal resources and sales tools to generate qualified leads. Manage a robust pipeline of opportunities with a focus on conversion, utilizing CRM tools to track and follow up on activity. Build strong relationships with clients by understanding their business objectives and aligning products and services to meet their needs. Maintain and grow existing accounts through targeted retention and engagement efforts. Provide timely and accurate quotes using the company’s business systems. Assist with product cross-referencing and standardization to minimize excess and obsolete inventory. Leverage technical knowledge of filtration products to support clients and provide value-added solutions. Collaborate with Territory Managers, manufacturers, and suppliers to support the sales cycle and ensure customer satisfaction. Accurately document all customer interactions and maintain detailed records within the CRM system. Respond to customer inquiries with professionalism and product expertise. Stay informed on product offerings and industry trends through continuous learning and self-study. Support branch and corporate initiatives related to sales, customer support, training, and marketing efforts. Use sales reports and CRM analytics to manage assigned accounts effectively and identify growth opportunities. Comply with all company policies, procedures, and best practices. Qualifications
Keen customer focus Proficiency in Microsoft Office, Outlook and Excel Technical expertise related to product and service Solid organizational and prioritization skills Effective time management skills with demonstrated sense of urgency. Strong analytical abilities Demonstrated Capabilities
Tenacious with strong follow-through skills and attention to detail Confident, competitive, and driven to succeed Effective cold-calling and client-management skills Excellent computer skills, including MS Office and internet navigation Strong organizational skills with excellent time management Ability to achieve and exceed monthly individual and team sales goals Ability to learn technical information quickly and thoroughly Team player and career-minded Bilingual skills, particularly Spanish, a plus Professional demeanor with high level of integrity and discretion Self-starter with strong attention to detail Results oriented professional with good analytical skills Experience & Education
Minimum 4 Years Prior Inside Sales Experience Preferred Bachelor’s degree preferred High school diploma or equivalency required Interpersonal Skills
Excellent oral communication skills with engaging phone abilities Professional demeanor Concise communication skills Strong command of the English language Ability to communicate effectively with associates at all levels of the organization Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment
Office environment Onsite Fulltime Travel Requirements
Minimal travel required. Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies. Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Equal Opportunity Employer
Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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