Hot Topic
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Seasonal Key Holder
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Hot Topic We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll support the store leadership team in providing the best customer experience and help ensure fellow fans can get the merch they love. Responsibilities
Provide an amazing shopping experience that will encourage customers to return, using product knowledge and customer experience skills. Step in and step up when needed, providing leadership support and helping run the store when your Manager is pulled away. Understand the store sales plan and compensation sales goals, and help drive sales by increasing key KPIs: UPT and ADT. Cover the sales floor zone and ensure that assigned areas are up to visual standards; also help in the opening and closing of the store. Work the register, process sales transactions, and use your fandom knowledge to drive add‑on sales; also close out the register and communicate shortages or overages to your Store Manager. Assist with planogram changes, including store map, wall, fixture, and merchandising mix. Communicate fashion and music trend information to management and respective headquarters partners. Work with Store Management to ensure there’s no misuse of spells and wizardry around theft. Support the maintenance of the store; keep the stock room organized and the store tidy. Train and coach new Sales Associates as needed to help them quickly get acclimated to the team. Perform any other activities as assigned by your Store Leader. What You'll Need
Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place. Superpowers in providing customer service and selling. A High School Diploma or GED equivalent. Avenger‑like collaboration and communication skills, as well as Captain America‑like leadership. The usual retail stuff: able to stand and walk around during scheduled hours, reach for merch using a ladder, step stool and pole, and move around boxes of awesome merchandise that may weigh up to 50 pounds. Seniority Level
Entry level Employment Type
Temporary Job Function
Sales and Business Development Industries
Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr
Seasonal Key Holder
role at
Hot Topic We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you’ll support the store leadership team in providing the best customer experience and help ensure fellow fans can get the merch they love. Responsibilities
Provide an amazing shopping experience that will encourage customers to return, using product knowledge and customer experience skills. Step in and step up when needed, providing leadership support and helping run the store when your Manager is pulled away. Understand the store sales plan and compensation sales goals, and help drive sales by increasing key KPIs: UPT and ADT. Cover the sales floor zone and ensure that assigned areas are up to visual standards; also help in the opening and closing of the store. Work the register, process sales transactions, and use your fandom knowledge to drive add‑on sales; also close out the register and communicate shortages or overages to your Store Manager. Assist with planogram changes, including store map, wall, fixture, and merchandising mix. Communicate fashion and music trend information to management and respective headquarters partners. Work with Store Management to ensure there’s no misuse of spells and wizardry around theft. Support the maintenance of the store; keep the stock room organized and the store tidy. Train and coach new Sales Associates as needed to help them quickly get acclimated to the team. Perform any other activities as assigned by your Store Leader. What You'll Need
Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place. Superpowers in providing customer service and selling. A High School Diploma or GED equivalent. Avenger‑like collaboration and communication skills, as well as Captain America‑like leadership. The usual retail stuff: able to stand and walk around during scheduled hours, reach for merch using a ladder, step stool and pole, and move around boxes of awesome merchandise that may weigh up to 50 pounds. Seniority Level
Entry level Employment Type
Temporary Job Function
Sales and Business Development Industries
Retail Apparel and Fashion, Manufacturing, and Retail
#J-18808-Ljbffr