Gallagher
Introduction
Indulge your passion for problem-solving and embrace the thrill of addressing risk head‑on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
Overview If you have experience in the commercial (property/casualty) insurance environment, supporting a book of middle to large market accounts and have a valid property/casualty license, we are looking for a Client Service Manager who will be responsible for the day‑to‑day account management of Gallagher’s relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business.
Responsibilities
Assist Senior Client Service Manager or Client Service Executive with day‑to‑day coverage questions and contract reviews.
Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
Answer client questions on applications and requested renewal information.
Communicate and maintain good working relationships with markets.
Assist in preparing renewal strategy documents and proposals.
Prepare and/or check market submissions.
Analyze quotes from carriers and negotiate terms and conditions.
Responsible for binding of renewal coverage and the accuracy of programs that are bound.
Process certificates, endorsements, invoices, policies, endorsements, and audits.
Provide a high level of day‑to‑day technical support to the team.
Ensure that all documentation is received on a timely basis and is accurate.
Manage policy and endorsement follow‑up system, including maintaining reminder system.
Prepare proposals and presentations to existing clients and prospective new clients.
Navigate carriers’ web sites to obtain endorsements, loss runs, renewal policies, and invoices.
Communicate with markets for renewal policies, endorsement requests, and invoices.
Assist other team members to balance workloads when needed.
Provide backup for other team members during their absence.
Undertake various duties as assigned.
Skills & Experience
Strong technical property and casualty knowledge.
Background in account management, servicing, placement and negotiation of property and casualty coverages.
Ability to solve problems and think independently.
Strong written and verbal communication skills.
Attention to detail while working under pressure.
Organize, prioritize, monitor and control workflow with close attention to deadlines.
Energetic with sense of urgency.
Qualifications
Commercial (property/casualty) insurance knowledge and experience managing client relationships.
Current Property and Casualty License.
Bachelor’s degree with 3+ years client service management experience – or High School degree/GED with 5+ years client service management experience.
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engage others in consultative discussion.
Effectively manages/balances multiple and competing priorities.
Works in a self‑directed manner.
Compensation & Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. On top of a competitive salary, we also offer a wide range of benefits.
Minimum core benefits include:
Medical/dental/vision plans from day one.
Life and accident insurance.
401(k) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other benefits include:
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating health through challenges, workshops and digital fitness programs.
Charitable matching gift program.
And more.
Inclusion & Diversity We value inclusion and diversity. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics.
Metadata
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Business Development and Sales
Industry: Insurance
Location: Plattenville, LA
#J-18808-Ljbffr
Overview If you have experience in the commercial (property/casualty) insurance environment, supporting a book of middle to large market accounts and have a valid property/casualty license, we are looking for a Client Service Manager who will be responsible for the day‑to‑day account management of Gallagher’s relationships with assigned clients as their primary role. You will support the senior servicing staff/service teams to identify and meet client needs and thereby retain and grow a profitable book of business.
Responsibilities
Assist Senior Client Service Manager or Client Service Executive with day‑to‑day coverage questions and contract reviews.
Proactively coordinate renewal cycle to ensure all necessary steps are completed in a timely fashion.
Answer client questions on applications and requested renewal information.
Communicate and maintain good working relationships with markets.
Assist in preparing renewal strategy documents and proposals.
Prepare and/or check market submissions.
Analyze quotes from carriers and negotiate terms and conditions.
Responsible for binding of renewal coverage and the accuracy of programs that are bound.
Process certificates, endorsements, invoices, policies, endorsements, and audits.
Provide a high level of day‑to‑day technical support to the team.
Ensure that all documentation is received on a timely basis and is accurate.
Manage policy and endorsement follow‑up system, including maintaining reminder system.
Prepare proposals and presentations to existing clients and prospective new clients.
Navigate carriers’ web sites to obtain endorsements, loss runs, renewal policies, and invoices.
Communicate with markets for renewal policies, endorsement requests, and invoices.
Assist other team members to balance workloads when needed.
Provide backup for other team members during their absence.
Undertake various duties as assigned.
Skills & Experience
Strong technical property and casualty knowledge.
Background in account management, servicing, placement and negotiation of property and casualty coverages.
Ability to solve problems and think independently.
Strong written and verbal communication skills.
Attention to detail while working under pressure.
Organize, prioritize, monitor and control workflow with close attention to deadlines.
Energetic with sense of urgency.
Qualifications
Commercial (property/casualty) insurance knowledge and experience managing client relationships.
Current Property and Casualty License.
Bachelor’s degree with 3+ years client service management experience – or High School degree/GED with 5+ years client service management experience.
Proficient in using technology to maximize productivity and quality.
Strong written and verbal communication skills.
Comfortably engage others in consultative discussion.
Effectively manages/balances multiple and competing priorities.
Works in a self‑directed manner.
Compensation & Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. On top of a competitive salary, we also offer a wide range of benefits.
Minimum core benefits include:
Medical/dental/vision plans from day one.
Life and accident insurance.
401(k) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other benefits include:
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating health through challenges, workshops and digital fitness programs.
Charitable matching gift program.
And more.
Inclusion & Diversity We value inclusion and diversity. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics.
Metadata
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Business Development and Sales
Industry: Insurance
Location: Plattenville, LA
#J-18808-Ljbffr