Logo
Libbey

Associate Account Manager

Libbey, Toledo, Ohio, United States, 43614

Save Job

At Libbey, we are

MAKERS . No matter what you do at Libbey, you contribute to the making of the finest glass and tabletop products in the world. At Libbey, your valuable impact makes a difference and together we live our legacy while shaping our future to win as one!

Libbey is seeking a highly motivated, results-driven

Associate Account Manager

to support both our Retail Sales Team and Outlet Store business. This hybrid role is responsible for managing a defined list of accounts, driving growth within an assigned territory, and facilitating outreach to prospective customers from varied channels (retail, B2B and foodservice) ordering through the Outlet Store.

The

Associate Account Manager

will also support senior sales leadership through effective account management, sales reporting, and project coordination, contributing to overall sales productivity and team success.

The ideal candidate will excel at cultivating strong customer relationships, delivering outstanding service, and enabling execution of national marketing programs and promotions that align with Libbey’s strategic sales goals. This is an excellent opportunity for a proactive, detail-oriented professional who thrives in a team environment and is passionate about building a career in sales with one of the world’s leading tableware suppliers.

Responsibilities

Overall planning to achieve Annual Operating Plan and drive profit optimization in the retail channel

Grow business with retail account list; as well as work to expand into new accounts and categories, and develop new business through successful prospecting strategies

Collaborate with the Director and VP of Retail National Accounts, as well as Outlet Store management & team, on reporting and alignment of account planning strategy and goals

Develop collaborative customer relationships and regularly work with buyers/stakeholders

Partner with analyst, forecasters/planners for efficient production planning and customer service

Conduct market research and analysis to understand customer needs and identify opportunities for new business

Utilize Libbey’s CRM system for product pricing and project development/ management

Design effective sales tools including presentations, samples, reports, etc.

Work cohesively with internal teams to communicate customer requirements and opportunities (product and service opportunities, special developments, competitive information, or feedback gathered through field activity)

Lead and/or play an active role in sales and occasionally non-sales related projects

Attend Libbey sales & business meetings, training events and Industry Trade shows (including New York Tabletop Spring & Fall shows)

Requirements & Qualifications

High school diploma or GED required

Bachelor’s degree preferred, or equivalent work experience

Retail experience preferred

Prior selling experience is required

Account management experience is strongly preferred

Work requires travel to current/prospective customers, trade shows, and Libbey events or training. This requires a valid driver’s license and clean driving record

Ability to collaborate with and lead others

Ability to develop and deliver internal and external presentations

Strong interpersonal communication skills

Strong organization and time management skills

Must maintain a professional appearance and portray a positive company image

Competencies for Success

Take Control: ask for the direction and support you need to attain mastery of your objectives and ownership of your professional development.

Be Engaged & Committed: lean in to learn, engage, and contribute, resulting in increased performance and personal satisfaction from your work.

Be Accountable: hold yourself responsible for achieving your goals and successfully executing against the organization's initiatives.

Overcome Constraints: avoid letting perceived roadblocks limit your ability to solve problems, address challenges, and develop innovative solutions.

Libbey is an Equal Employment Opportunity (“EEO”) Employer. We are committed to an inclusive workplace, free of harassment and discrimination.

Get notified about new Associate Account Manager jobs in

Toledo, OH .

#J-18808-Ljbffr