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Macy's

Seasonal Retail Sales Associate, Orland Square

Macy's, Orland Park, Illinois, United States, 60467

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Overview

Be part of an amazing story. Macy’s is more than just a store. We’re a story that has captured the hearts of America for more than 160 years. A story about innovations and traditions, inspiring stores and irresistible products, and the excitement of the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. Those stories are part of what makes Macy’s a special place to work. This role

is for Seasonal Retail Selling Colleague. You blend selling that delivers results with genuine hospitality to create standout holiday shopping experiences. You take time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors, building trust, meeting sales targets, and inspiring loyalty. This role goes far beyond just being a cashier . Here, the customer is at the heart of everything we do – every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you. You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Responsibilities Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions so they’re fully informed and ready to engage, educate, and sell with confidence.

On the floor, they focus on the customer—offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships and encourage repeat visits.

They maintain a shoppable space by merchandising, processing damages, returning merchandise to vendors, updating signs and pricing, and supporting merchandise moves as needed.

They finish strong by sharing loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank-you, often addressing the customer by name.

We believe service starts with each other—supporting one another with honesty, care, and collaboration to better serve customers and communities.

They strive for excellence as a journey, take pride in their work, aim to meet sales goals, and learn from each other to deliver store results.

Who You Are Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality

Ability to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Ability to meet daily sales goals

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture, adaptable to changing priorities; works well independently and in a team

Comfort with electronic devices

Essential Physical Requirements You Will Perform Talking, lifting, constant movement, standing, and reaching with arms and hands

Standing for extended periods, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, reaching above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and handheld equipment, and the ability to process register transactions

What We Can Offer You

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and eight paid holidays. Opportunities for growth through continuous learning and leadership development. Build community with Colleague Resource Groups and contribute through volunteer opportunities. Additional benefits include:

Access to earned wages anytime

Merchandise discounts

Performance-based incentives

Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives. Join us and help write the next chapter in our story — Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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