Tripeur - a Navan company
Overview
As an Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will build deep relationships with your clients, function as their trusted advisor, and partner with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This is a highly visible and cross-functional role that partners closely with our Sales, Product, Finance, Support and Operations teams, up to the C-Suite, to delight clients, exceed goals, and drive the majority of Navan revenue. Note: This refined description preserves the core responsibilities and context from the original posting while removing unrelated boilerplate and ensuring accessible formatting.
What You’ll Do
Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned and clients unlock maximum value from Navan to manage their T&E programs.
Drive usage of the Navan platform by ensuring clients manage 100% of their T&E programs through Navan.
Meet or exceed revenue goals.
Identify and execute opportunities for account expansion, including new departments, teams, geographies, products and use cases.
Broaden relationships within accounts to ensure multiple champions across teams and levels.
Collaborate cross-functionally to uncover and deliver against client needs.
Deeply understand Navan’s product offerings and competitive positioning.
Travel to customer sites as appropriate.
Onboard new clients and ensure they unlock maximum value throughout their lifecycle, and own renewals and upsells/cross-sells of adjacent products.
What We’re Looking For
3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
Demonstrable track record of high performance and success
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work in a fast-paced environment
Data-driven mindset with attention to detail
High energy, initiative-taking attitude with fresh ideas
Highly intelligent, driven, high EQ, coachable individuals who are excited to delight clients and drive revenue
Bachelor’s degree preferred or equivalent work experience
Navan About Us Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. We provide real-time visibility, savings, and control for companies and their teams.
Benefits Navan offers a comprehensive benefits package including medical, dental, and vision with premiums covered by Navan, plus insurance options. Perks include paid parental and bereavement leave, commuter benefits, mental health support, connectivity stipends, and pet insurance.
Workplace Policy Navan values in-person collaboration and operates with a four-day-in-office model where applicable. Offices are located in the U.S., Europe, and Asia, with meals and team activities to support a strong team environment.
Equal Opportunity Navan is an equal opportunity employer. We base employment decisions on merit and do not discriminate on protected characteristics.
Candidate Privacy Notice Please review Navan's Candidate Privacy Notice.
Job Details Location: Austin, TX
#J-18808-Ljbffr
As an Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will build deep relationships with your clients, function as their trusted advisor, and partner with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This is a highly visible and cross-functional role that partners closely with our Sales, Product, Finance, Support and Operations teams, up to the C-Suite, to delight clients, exceed goals, and drive the majority of Navan revenue. Note: This refined description preserves the core responsibilities and context from the original posting while removing unrelated boilerplate and ensuring accessible formatting.
What You’ll Do
Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned and clients unlock maximum value from Navan to manage their T&E programs.
Drive usage of the Navan platform by ensuring clients manage 100% of their T&E programs through Navan.
Meet or exceed revenue goals.
Identify and execute opportunities for account expansion, including new departments, teams, geographies, products and use cases.
Broaden relationships within accounts to ensure multiple champions across teams and levels.
Collaborate cross-functionally to uncover and deliver against client needs.
Deeply understand Navan’s product offerings and competitive positioning.
Travel to customer sites as appropriate.
Onboard new clients and ensure they unlock maximum value throughout their lifecycle, and own renewals and upsells/cross-sells of adjacent products.
What We’re Looking For
3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
Demonstrable track record of high performance and success
Strong communication and presentation skills
Ability to think strategically, problem solve, and effectively prioritize work in a fast-paced environment
Data-driven mindset with attention to detail
High energy, initiative-taking attitude with fresh ideas
Highly intelligent, driven, high EQ, coachable individuals who are excited to delight clients and drive revenue
Bachelor’s degree preferred or equivalent work experience
Navan About Us Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. We provide real-time visibility, savings, and control for companies and their teams.
Benefits Navan offers a comprehensive benefits package including medical, dental, and vision with premiums covered by Navan, plus insurance options. Perks include paid parental and bereavement leave, commuter benefits, mental health support, connectivity stipends, and pet insurance.
Workplace Policy Navan values in-person collaboration and operates with a four-day-in-office model where applicable. Offices are located in the U.S., Europe, and Asia, with meals and team activities to support a strong team environment.
Equal Opportunity Navan is an equal opportunity employer. We base employment decisions on merit and do not discriminate on protected characteristics.
Candidate Privacy Notice Please review Navan's Candidate Privacy Notice.
Job Details Location: Austin, TX
#J-18808-Ljbffr