Armorock Polymer Concrete
Armorock is a market leader of precast polymer concrete structures for the wastewater industry. Our mission is to drive the future of sustainable infrastructure with high-quality, innovative solutions that create lasting value. We are dedicated to exceeding customer expectations and fostering a collaborative, rewarding work environment through our QUESST core values: Quality, Unified, Efficient, Safe, Sustainable, Transparent.
Position Overview The purpose of the Account Manager role at Armorock is to serve as the primary liaison between customers and internal departments, ensuring a seamless, accurate, and timely experience throughout the sales and order lifecycle. This role is critical in identifying project opportunities, delivering tailored quoting solutions, managing submittals and releases, and upholding Armorock’s commitment to exceptional service and communication. Through deep product knowledge, process ownership, and cross-functional collaboration, the Account Manager plays a key role in driving customer satisfaction and long-term business growth.
Responsibilities Core Responsibilities (70%)
Lead Identification & Market Research : Conduct Insight platform searches to identify viable public and private leads.
Monitor and track Capital Improvement Projects (CIP) for early-stage opportunities.
Evaluate developer-driven projects and private sector demand.
Customer Engagement & Quoting : Interface with contractors, municipalities, and engineers to understand project requirements.
Prepare and issue quotes using internal platforms, ensuring accuracy and urgency prioritization.
Collaborate with estimating and project management teams to verify quote feasibility.
Submittal Package Management : Prepare and distribute complete submittal packages with required documentation.
Manage revisions, engineering calculations, and redlines. Communicate submittal status and changes to customers proactively.
Order Release & Fulfillment : Facilitate transition from quote to release, including documentation verification (POs, drawings, job codes).
Coordinate with internal departments to ensure timely order fulfillment.
Send release confirmations and introductions to project managers.
Secondary Support (5%) : Provide Sales Manager support at trade shows, customer visits, and job site visits as needed. This should not take away from providing immediate service to customers.
CRM Management (5%) :
Log all daily activities critical to building the territory: key conversations, emails, tasks, and calls.
Build and maintain account pages for Municipalities/Water Authorities, Engineering Firms, and Contractors with key personnel listed.
Manage opportunity pipeline: status updates, conversations, etc.
Build task pipeline.
Continuous Process Improvement (10%) :
Provide weekly feedback to Sales Managers on customer issues and improvements needed to meet service commitments.
Provide quarterly updates to Armorock Management on improvements to enhance the customer experience.
Collaboration and Research (10%) :
Participate (minimum one per week) in the Operations Daily Huddle for plants that produce their product.
Discuss upcoming releases weekly with the Project Manager assigned to the territory; obtain current production updates and discuss issues and wins.
Participate in the weekly organizational meeting and Armorock committees to stay engrained in the business.
Leadership Core Competencies :
Analytical Thinking: Uses data to identify problems, trends, and solutions.
Problem-Solving: Develops innovative solutions to develop new accounts.
Communication: Effectively conveys insights and recommendations to stakeholders.
Project Management: Organizes and executes tasks efficiently to meet objectives.
Qualifications
Position Requirements : Education: Bachelor’s degree in related subject matter is preferred but not required. Travel: Local day trips as needed.
Other Key Skills :
Strong analytical and critical thinking abilities.
Proficient in reading and interpreting engineering drawings and specifications.
Proficiency in Microsoft Excel, Google Suite, and CRM systems.
Excellent written and verbal communication and negotiation skills.
Ability to work independently and manage multiple projects simultaneously.
Strong organizational skills and attention to detail.
Knowledge of ASTM standards and specifications relevant to wastewater structures preferred.
Familiarity with AutoCAD or similar design software is a plus.
ADA Requirements :
Environment (office or other): Office Environment
Equipment Operated: Computer, phone.
Lifting: No major lifting required
Sitting: Must be able to remain seated at least 50% of the time.
Management reserves the right to assign or reassign duties and responsibilities on this job at any time.
Equal Opportunity Employer | Drug Free Workplace | Background Check Conducted
Why You’ll Love Working Here At Armorock, we know that when our employees thrive, our business thrives. We offer top tier benefits that go beyond the basics – because you deserve to feel valued, supported, and empowered in every aspect of your life.
Comprehensive medical, dental, and vision insurance with low employee contributions
Competitive salary with performance-based bonuses
401(k) with company matching
Generous PTO, plus additional sick days
Paid parental leave (maternity & paternity)
Our Mission and Values At Armorock, our goal is to drive the future of sustainable infrastructure with high-quality, innovative solutions that create lasting value. This mission is possible through our QUESST core values: Quality, Unified, Efficient, Safe, Sustainable, Transparent.
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Construction
Las Vegas, NV
#J-18808-Ljbffr
Position Overview The purpose of the Account Manager role at Armorock is to serve as the primary liaison between customers and internal departments, ensuring a seamless, accurate, and timely experience throughout the sales and order lifecycle. This role is critical in identifying project opportunities, delivering tailored quoting solutions, managing submittals and releases, and upholding Armorock’s commitment to exceptional service and communication. Through deep product knowledge, process ownership, and cross-functional collaboration, the Account Manager plays a key role in driving customer satisfaction and long-term business growth.
Responsibilities Core Responsibilities (70%)
Lead Identification & Market Research : Conduct Insight platform searches to identify viable public and private leads.
Monitor and track Capital Improvement Projects (CIP) for early-stage opportunities.
Evaluate developer-driven projects and private sector demand.
Customer Engagement & Quoting : Interface with contractors, municipalities, and engineers to understand project requirements.
Prepare and issue quotes using internal platforms, ensuring accuracy and urgency prioritization.
Collaborate with estimating and project management teams to verify quote feasibility.
Submittal Package Management : Prepare and distribute complete submittal packages with required documentation.
Manage revisions, engineering calculations, and redlines. Communicate submittal status and changes to customers proactively.
Order Release & Fulfillment : Facilitate transition from quote to release, including documentation verification (POs, drawings, job codes).
Coordinate with internal departments to ensure timely order fulfillment.
Send release confirmations and introductions to project managers.
Secondary Support (5%) : Provide Sales Manager support at trade shows, customer visits, and job site visits as needed. This should not take away from providing immediate service to customers.
CRM Management (5%) :
Log all daily activities critical to building the territory: key conversations, emails, tasks, and calls.
Build and maintain account pages for Municipalities/Water Authorities, Engineering Firms, and Contractors with key personnel listed.
Manage opportunity pipeline: status updates, conversations, etc.
Build task pipeline.
Continuous Process Improvement (10%) :
Provide weekly feedback to Sales Managers on customer issues and improvements needed to meet service commitments.
Provide quarterly updates to Armorock Management on improvements to enhance the customer experience.
Collaboration and Research (10%) :
Participate (minimum one per week) in the Operations Daily Huddle for plants that produce their product.
Discuss upcoming releases weekly with the Project Manager assigned to the territory; obtain current production updates and discuss issues and wins.
Participate in the weekly organizational meeting and Armorock committees to stay engrained in the business.
Leadership Core Competencies :
Analytical Thinking: Uses data to identify problems, trends, and solutions.
Problem-Solving: Develops innovative solutions to develop new accounts.
Communication: Effectively conveys insights and recommendations to stakeholders.
Project Management: Organizes and executes tasks efficiently to meet objectives.
Qualifications
Position Requirements : Education: Bachelor’s degree in related subject matter is preferred but not required. Travel: Local day trips as needed.
Other Key Skills :
Strong analytical and critical thinking abilities.
Proficient in reading and interpreting engineering drawings and specifications.
Proficiency in Microsoft Excel, Google Suite, and CRM systems.
Excellent written and verbal communication and negotiation skills.
Ability to work independently and manage multiple projects simultaneously.
Strong organizational skills and attention to detail.
Knowledge of ASTM standards and specifications relevant to wastewater structures preferred.
Familiarity with AutoCAD or similar design software is a plus.
ADA Requirements :
Environment (office or other): Office Environment
Equipment Operated: Computer, phone.
Lifting: No major lifting required
Sitting: Must be able to remain seated at least 50% of the time.
Management reserves the right to assign or reassign duties and responsibilities on this job at any time.
Equal Opportunity Employer | Drug Free Workplace | Background Check Conducted
Why You’ll Love Working Here At Armorock, we know that when our employees thrive, our business thrives. We offer top tier benefits that go beyond the basics – because you deserve to feel valued, supported, and empowered in every aspect of your life.
Comprehensive medical, dental, and vision insurance with low employee contributions
Competitive salary with performance-based bonuses
401(k) with company matching
Generous PTO, plus additional sick days
Paid parental leave (maternity & paternity)
Our Mission and Values At Armorock, our goal is to drive the future of sustainable infrastructure with high-quality, innovative solutions that create lasting value. This mission is possible through our QUESST core values: Quality, Unified, Efficient, Safe, Sustainable, Transparent.
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Construction
Las Vegas, NV
#J-18808-Ljbffr