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Senderra Rx Partners, Llc

Payer Account Specialist

Senderra Rx Partners, Llc, Dallas, Texas, United States, 75215

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Responsible for performing daily PBM account management activities to ensure successful implementation and ongoing performance. Status

: Full Time, Non-Exempt

Reports to:

Manager of Payer Accounts and Audits

Positions reporting to this position:

None

Department:

Managed Care

Education / Licensing Requirements:

Pharmacy Technician and PTCB Certification required. Experience Requirements:

1-2 years' specialty pharmacy experience. Organizational skills Excellent attention to detail Pharmaceutical knowledge Strong analytical and problem-solving ability Proven ability to prioritize and multi-task Characteristics

Sense of urgency Organized, detail-oriented; catches errors early Ethical; respects confidentiality Responsibilities

Responds to day-to-day inquiries and service issues, analysis the issue and provides a resolution. Processes claims and assists members with copay enrollment, copay processing and copay reporting to the payers. Facilitates new members onboarding to Senderra. Received or initiates drug access inquiries, pricing and addition of the drugs to the contracts. Compiles data requested by the payer to support payer issue inquiries. Supplies Senderra drug access information and services available. Investigates and resolves payer reimbursement issues. Participates in staff meetings, conference calls, and other meetings, as needed. Performs other incidental and related duties as required. Working Conditions

Fast-paced environment. Requires normal vision (corrected) both close and distant. Requires normal hearing levels (corrected). Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending. Works effectively with frequent interruptions. Lifting requirements of 15 pounds occasionally.

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