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Nwindhamvet

Client Service Representative

Nwindhamvet, Windham, Maine, us, 04062

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North Windham Veterinary Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our caring environment means you’ll be provided comprehensive, individualized, compassionate veterinary care with top‑notch client services. As part of our team, you’ll work with the latest technology, gain access to state‑of‑the‑art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

North Windham Veterinary Hospital is a spacious 6,000 square foot state‑of‑the‑art hospital serving the communities of Windham, Raymond, Casco, Gray, Standish, Westbrook, and greater Portland since 1989. We are a full‑service dog and cat veterinary hospital that provides a wide range of services including preventative and wellness care, surgery, dentistry, pain management, sick patient diagnostics and medical care/daytime hospitalization, digital radiology (including dental), an in‑house laboratory and pharmacy, including prescription diets. We pride ourselves on practicing thorough and gold standard medicine as well as developing long‑standing relationships with our clients and patients. Our individual daily efforts uphold that quality through maintaining a cooperative, professional and friendly environment where compassion, respect, and support are shown for patients, clients, and team members.

WHAT YOU’LL DO

Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi‑line system

Warmly greets clients

Prepares patient files

Receives and relays client correspondence and updates client financial records

Answers client’s inquiries about basic animal care questions and routine procedures

Educates clients on over‑the‑counter products such as flea and tick preventions

Admits patients and handles medical records entries accurately

Prepares client invoices for services performed

Handles payment transactions

Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS We’re passionate about helping you reach your greatest potential – both at work and at home. As a result, our total compensation package is outstanding:

Great pay with competitive medical, dental, and vision insurance coverage

401K with a total company match of up to 4% after 6 months of service

Generous paid time off

Mental Health Resources

Company‑paid bonding leave

Plus, special benefits to utilize for your own pet:

Pet Care: Discounts on veterinary services and products

Pet Diagnostics: Discounts on reference lab testing

Pet Food: Discounts on Purina pet foods

Pet Insurance: Discounts available with our preferred vendor

REQUIREMENTS

High school diploma or equivalent

At least one year of prior experience in a veterinary hospital is preferred

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

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