Consumer Cellular, Inc.
Retail Wireless Sales Specialist - Bethel, PA
Consumer Cellular, Inc., Bethel Park, Pennsylvania, United States
Overview
Job Description - Retail Wireless Sales Specialist - Bethel Park, PA (250524)
At Consumer Cellular, we are redefining Retail! Consumer Cellular is focused on going above and beyond to ensure that customers have everything they need and nothing they don’t. This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship – can we call you our friend?
A friendship requires connecting and being available when something goes wrong or when you need someone to give an extra hand of help. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products, and services or just visit with your friends at Consumer Cellular.
Job Summary Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of this team is our
Retail Wireless Sales Specialist , who is responsible for working directly with our customers by listening to their needs and ensuring we provide a product-based solution. Our Wireless Sales Experts are motivated by delivering a world-class experience where the customer leaves with a smile on their face and a working phone in hand.
This position earns between $17.50-$18.50/hour plus uncapped commission.
This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
What You Do in this Role
Brand Ambassador
– While orange is our color, we are best known for our outstanding customer service. You will ensure the store is comfortable, welcoming, and always open for our guests when needed. We encourage bringing your authentic self to work, reflecting our core value of Happy Employee – Happy Customer.
Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator.
Product and Services Enthusiast
– Receive world-class training on our products and services and translate technology into real-world conversations. Explain concepts clearly and attend meetings, training, and connections to stay informed.
Account Management
– Set and be available for customer appointments. Investigate and solve account issues to find the best plan and offers for customers. Document accounts with notes and details.
What You Need to Win in this Role
Education and Skills
High school diploma, or equivalent experience is required.
Positive attitude and ability to make the customer feel like the priority.
At least 6 months of customer service experience. Bonus points if you have worked in wireless industry.
Experience operating a POS system and ensuring accurate transactions.
Proficient with MS Office suite of products (Word, Excel and PowerPoint).
Schedule and Attendance
Flexibility to work weekends.
Retail Store is open six to seven days a week. Hours will vary between 9 am to 6 pm most days.
Physical Requirements
Prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items; standing for 6-8 hours.
Ability to move around the store, assist customers, and maneuver merchandise when necessary.
Regular store cleaning including cleaning display cases and shelves to keep the store clean and safe for guests.
About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube for tutorials, features, applications, and company news.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Minimum Salary: $36,750
Maximum Salary: $46,200
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.
Competitive base pay with potential for shift differential, overtime and bonus pay
Medical insurance (98% company-paid for full-time employee only coverage)
Dental and Vision insurance (100% company-paid for full-time employee only coverage)
401(k) company match of 100% up to 6% of your pay
Discounted Consumer Cellular wireless phone plan for employees
Paid Time Off (PTO) available following a 30-day waiting period*
6 company-paid holidays plus 16 hours of floating holiday accrual per year
Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Employee rewards program
*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
Pre-employment background check and drug screen is required.
#RTL2025
Location & Scheduling Primary Location: United States-Pennsylvania-Bethel Park, 2403 South Park Rd, Suite 101, Bethel Park, PA 15102
Job: Retail Associates
Schedule: Full-time
Travel: No
Job Posting: Sep 22, 2025
Unposting Date: Oct 28, 2025
Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.
#J-18808-Ljbffr
At Consumer Cellular, we are redefining Retail! Consumer Cellular is focused on going above and beyond to ensure that customers have everything they need and nothing they don’t. This commitment is anchored in our desire to have a relationship with customers that feels more like a partnership. You know what, it is more like a friendship – can we call you our friend?
A friendship requires connecting and being available when something goes wrong or when you need someone to give an extra hand of help. We are proud to have a Consumer Cellular Retail Store in your community. This is a place where you can stop by and check out the latest wireless products, and services or just visit with your friends at Consumer Cellular.
Job Summary Consumer Cellular is adding to our team of incredible relationship builders, conversation havers, and wireless technology lovers. A key member of this team is our
Retail Wireless Sales Specialist , who is responsible for working directly with our customers by listening to their needs and ensuring we provide a product-based solution. Our Wireless Sales Experts are motivated by delivering a world-class experience where the customer leaves with a smile on their face and a working phone in hand.
This position earns between $17.50-$18.50/hour plus uncapped commission.
This position is classified as modified full-time, which means the work schedule will range between 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.
What You Do in this Role
Brand Ambassador
– While orange is our color, we are best known for our outstanding customer service. You will ensure the store is comfortable, welcoming, and always open for our guests when needed. We encourage bringing your authentic self to work, reflecting our core value of Happy Employee – Happy Customer.
Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator.
Product and Services Enthusiast
– Receive world-class training on our products and services and translate technology into real-world conversations. Explain concepts clearly and attend meetings, training, and connections to stay informed.
Account Management
– Set and be available for customer appointments. Investigate and solve account issues to find the best plan and offers for customers. Document accounts with notes and details.
What You Need to Win in this Role
Education and Skills
High school diploma, or equivalent experience is required.
Positive attitude and ability to make the customer feel like the priority.
At least 6 months of customer service experience. Bonus points if you have worked in wireless industry.
Experience operating a POS system and ensuring accurate transactions.
Proficient with MS Office suite of products (Word, Excel and PowerPoint).
Schedule and Attendance
Flexibility to work weekends.
Retail Store is open six to seven days a week. Hours will vary between 9 am to 6 pm most days.
Physical Requirements
Prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items; standing for 6-8 hours.
Ability to move around the store, assist customers, and maneuver merchandise when necessary.
Regular store cleaning including cleaning display cases and shelves to keep the store clean and safe for guests.
About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube for tutorials, features, applications, and company news.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Minimum Salary: $36,750
Maximum Salary: $46,200
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.
Competitive base pay with potential for shift differential, overtime and bonus pay
Medical insurance (98% company-paid for full-time employee only coverage)
Dental and Vision insurance (100% company-paid for full-time employee only coverage)
401(k) company match of 100% up to 6% of your pay
Discounted Consumer Cellular wireless phone plan for employees
Paid Time Off (PTO) available following a 30-day waiting period*
6 company-paid holidays plus 16 hours of floating holiday accrual per year
Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Employee rewards program
*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
Pre-employment background check and drug screen is required.
#RTL2025
Location & Scheduling Primary Location: United States-Pennsylvania-Bethel Park, 2403 South Park Rd, Suite 101, Bethel Park, PA 15102
Job: Retail Associates
Schedule: Full-time
Travel: No
Job Posting: Sep 22, 2025
Unposting Date: Oct 28, 2025
Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.
#J-18808-Ljbffr