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Southern New Hampshire Health

Foundation Medical Partners - Patient Service Representative - SNH Oncology Infu

Southern New Hampshire Health, Nashua, New Hampshire, us, 03062

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Who We Are Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year. Among these services, Southern New Hampshire Oncology and Infusion Center provides comprehensive cancer care and infusion therapy in a supportive, patient-focused environment. Our team works closely with patients and families to deliver personalized treatment plans and compassionate care throughout the cancer journey.

About the Job We are seeking a Patient Services Representative to join our team. This role is essential in creating a welcoming and efficient experience for patients and visitors while supporting the daily operations of our medical practice.

What You’ll Do

Greet and assist patients and visitors

Schedule appointments and verify insurance information

Manage patient check-in/check-out and collect co-pays

Answer phones and route calls appropriately

Maintain accurate and confidential patient records

Collaborate with clinical staff to support patient care and office operations

Who You Are / Requirements

High school diploma or equivalent

Previous experience in a medical office or customer service setting preferred

Strong communication and interpersonal skills

Ability to multitask and work efficiently in a team-oriented environment

Familiarity with electronic medical records (EMR) systems is a plus

Commitment to providing compassionate, patient-centered service

Why You’ll Love Us

Health, dental, prescription, and vision coverage for full-time & part-time employees

Short-term, long-term disability, life & pet insurance

Tuition reimbursement

Nursing Student Loan Paydown Program

403(b) Retirement savings plans with company matching

Continuous earned time accrual

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