Stanford University
Stanford University is expanding its Audio/Video (A/V) services, and we are looking for an AV Field Engineer who can excel in orchestrating and prioritizing timely deployment of multiple large A/V systems and equipment refresh projects in a fast pace and fluid environment.
This position reports to the Director of UIT AVT Solutions. The responsibilities center around client engagement, AV system consulting and implementation oversight, and ensuring the solution functions as intended, and meets the use cases for the venue. During the project, responsibilities include oversight for the installation and testing of the system, troubleshooting issues as they arise, facilitating client training and acceptance of the systems.
Core Responsibilities
Partner with supporting AV deployment resources e.g., service manager, project managers, system programmers and administrators, design engineers, network engineers, communication technology engineers, vendors and third-party integrators to develop the proposal and complete the project deliverables per scope, budget and schedule commitments. Collaborate and coordinate with architects, facilities engineers, interior designers to understand dependencies, and ensure the AV system aligns with their requirements and scope of work. Define and document standard installation guidelines of AV equipment to meet the University IT’s standards and specifications. Develop/update AV standards to ensure solutions address the current needs of the University. Evaluate product and evaluate potential suppliers, and act as the primary subject matter expert. Update and enforce best practices for installs, commissioning of systems. Serve as on-site SME for vendors (installation, electrical, programming). Final commissioning and testing of AV system. Client training on system functions and limitations. Conduct pre-install walkthrough to Identify potential issues. Validate new designs for documented project requirements. Minimum Qualifications
Education & Experience: Bachelor’s degree and five years of relevant experience, or a combination of relevant education and experience. In-depth experience in the implementation and support of large-scale AV projects. Proven successful track record planning and managing AV system projects, including ability to lead and mentor. Experience coordinating with AV vendors and integrators on programming and installation activities. Working knowledge of web conferencing tools e.g., Zoom, WebEx, Microsoft Teams. Knowledge, Skills and Abilities: Excellent oral and written communication skills, with ability to communicate complex technical concepts to non-technical individuals. Ability to remain calm, engage collaboratively and take action in ambiguous and stressful situations. Analytical troubleshooting skills. Desired Certifications
Cisco Call Manager Device Configuration. Physical Qualifications
Constantly perform desk-based computer tasks. Frequently sitting, grasping lightly/fine manipulation. Occasionally stand, walk, kneel, and/or crawl. Rarely climb e.g., ladders, scaffolds, twist, bend stoop, squat, reach or work above shoulders; lift, carry, push, pull objects that weigh up to or more 40 pounds. Must be able to occasionally crawl into tight spaces. Possess good visual acuity. Work Standards
When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements. Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Stanford University is an affirmative action, equal opportunity employer. The expected pay range for this position is $130,243 to $140,000 per annum.
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Partner with supporting AV deployment resources e.g., service manager, project managers, system programmers and administrators, design engineers, network engineers, communication technology engineers, vendors and third-party integrators to develop the proposal and complete the project deliverables per scope, budget and schedule commitments. Collaborate and coordinate with architects, facilities engineers, interior designers to understand dependencies, and ensure the AV system aligns with their requirements and scope of work. Define and document standard installation guidelines of AV equipment to meet the University IT’s standards and specifications. Develop/update AV standards to ensure solutions address the current needs of the University. Evaluate product and evaluate potential suppliers, and act as the primary subject matter expert. Update and enforce best practices for installs, commissioning of systems. Serve as on-site SME for vendors (installation, electrical, programming). Final commissioning and testing of AV system. Client training on system functions and limitations. Conduct pre-install walkthrough to Identify potential issues. Validate new designs for documented project requirements. Minimum Qualifications
Education & Experience: Bachelor’s degree and five years of relevant experience, or a combination of relevant education and experience. In-depth experience in the implementation and support of large-scale AV projects. Proven successful track record planning and managing AV system projects, including ability to lead and mentor. Experience coordinating with AV vendors and integrators on programming and installation activities. Working knowledge of web conferencing tools e.g., Zoom, WebEx, Microsoft Teams. Knowledge, Skills and Abilities: Excellent oral and written communication skills, with ability to communicate complex technical concepts to non-technical individuals. Ability to remain calm, engage collaboratively and take action in ambiguous and stressful situations. Analytical troubleshooting skills. Desired Certifications
Cisco Call Manager Device Configuration. Physical Qualifications
Constantly perform desk-based computer tasks. Frequently sitting, grasping lightly/fine manipulation. Occasionally stand, walk, kneel, and/or crawl. Rarely climb e.g., ladders, scaffolds, twist, bend stoop, squat, reach or work above shoulders; lift, carry, push, pull objects that weigh up to or more 40 pounds. Must be able to occasionally crawl into tight spaces. Possess good visual acuity. Work Standards
When conducting university business, must comply with the California Vehicle Code and Stanford University driving requirements. Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Stanford University is an affirmative action, equal opportunity employer. The expected pay range for this position is $130,243 to $140,000 per annum.
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