Customer Service Professional

ADP is hiring customer service professionals for our Associate Client Support Consultant positions. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The core of your daily work will be to help clients with 1-49 employees. Each day will present new questions and solutions, keeping the role interesting. Our top-ranked training will prepare you for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You should have strong rapport-building skills, establish trust, and demonstrate professionalism. Clear and understandable communication, both over the phone and in writing, is essential. Your client satisfaction scores should reflect your dedication. The pace can be fast, but we also foster a fun, inclusive culture where you can build lasting friendships and a rewarding career. About ADP:

We are a global leader in human resources technology, offering AI and machine learning-enhanced payroll, tax, HR, benefits, and more. We cultivate an inclusive, innovative culture that values belonging. Recognized as a top place to work, we have received awards for diversity, equity, and inclusion, including being named a DiversityInc Top 50 Company and awards for leadership and inclusivity across various communities. Our CEO's commitment to DEI includes joining the OneTen coalition to create one million jobs for Black Americans within ten years.

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