The Archdiocese of Milwaukee
CLOSED - Theater Manager
The Archdiocese of Milwaukee, Milwaukee, Wisconsin, United States, 53244
The Theater Manager at the Father Robert V Carney Performing Arts Center (PAC) oversees all aspects of house management, ticketing, rentals, and communication for Pius XI Performing Arts (PPA) events. This position reports to the Director of Finance and supervises the Production Manager, House Managers, Theater Manager Intern, and volunteers to ensure a safe and welcoming environment for all patrons. Key responsibilities include managing guest services, coordinating volunteer efforts, developing safety protocols, and serving as a point of contact for patron inquiries. The Theater Manager will maintain the electronic ticketing system, train staff and volunteers, and handle ticket sales and customer service issues. This role also involves writing rental contracts, managing rental business, and collaborating with various departments to schedule and coordinate events. The Theater Manager leads departmental initiatives, maintains effective communication strategies, and contributes to the strategic development of programming that enhances the school’s reputation in the fine arts. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a passion for the performing arts.
Job Responsibilities House Management
Welcome guests to the PAC and other Pius XI Performing Arts (PPA) events/venues and ensure the safety and comfort of all patrons
In collaboration with the Pius Parent Producers (PPP), recruit and schedule ticketing & usher volunteers for all performances
Assist with PPP fundraising efforts at PAC and Black Box events. Serve as Staff Liaison to the PPP
Assist in development of the building safety, security and emergency procedures in collaboration with school administration and ensure staff and volunteers are prepared to execute said procedures
Serve as duty House Manager in rotation with staff House Managers
Serve as point of contact for patron concerns, compliments and questions
Ticketing
Set up and maintain the electronic ticketing system for all events in the PAC and other PPA events, including event, pricing, discounts, and other necessary functions
Manage the relationship between Pius XI and the ticket system vendor
Train volunteers and staff on the use of the ticketing system
Prepare reports and complete deposits for the business office following ticketed events
As available, serve as point of contact for ticket sales and other customer service issues
Write and implement rental contracts and serve as the primary point of contact for rental clients
Manage the recruiting of rental business
Serve on the Campus-wide Scheduling Team and assist with development of systems related to the building schedule
Collaborate with the Performing Arts and Visual Arts department chairs to determine annual calendar for institutional programming
Assist with logistical coordination for large-scale campus-wide events
Communication
Lay out and send outbound email communications related to PAC and PPA events
Maintain the PAC website
Collaborate with the Vice President of Advancement to ensure consistency of brand and communications
Serve as department chair-level leader of the Theater Management Office including recruiting, supervision, and evaluation of related personnel
Participate in cultivation of foundational partnerships
Participate in identification of and development of programming to position performing arts, the Performing Arts Center, related gallery showcases, and advancement of the school as a leader in fine arts
Other tasks as assigned by the Director of Finance and President
Qualifications Experience and Requirements
High School Diploma and 1-2 years of prior front of house experience.
A Bachelor’s degree from an accredited college in theater, arts administration, or other related discipline is a plus;
Prior experience in theater management a plus;
General computer proficiency is required;
Excellent customer service and communication skills;
High moral and ethical standards for dealing with sensitive and confidential information;
The ability to manage work flow and meet deadlines for a highly-detailed position;
Superior interpersonal, communication and organizational skills with the ability to solve problems with ease and efficiency;
Must be a self-starter with the ability to work as a team in a fast-paced, goal-oriented environment; must have the ability to multi-task successfully;
Must be able to commit to weeknights and weekends as needed, although some weekday hours are also needed to manage administrative projects;
Other Skills and Abilities
This position requires the ability to use Google Workspace products (Gmail, Drive, Docs, Sheets), and willingness to learn to use professional ticketing software and other tools.
Experience in the basic use of Adobe Suite is a plus.
Compensation Type : Annual
Notes : Pius XI offers a competitive benefits package including health, dental, vision, Life & AD&D insurance, FSA, Pension and 403(b) plan.
Additional Information Start Date : 2025-08-07
Location : Pius XI Catholic High School - Milwaukee (G52)
Department : County
Job Category : Schools - Professional/Technical
Employment Type : Part Time
To Apply Instructions
Qualified candidates should send a resume, cover letter, and 3 letters of recommendation, to Katie Esterle, kesterle@piusxi.org. No phone calls please.
Archdiocese of Milwaukee P.O. Box 070912 Milwaukee, WI 53207 Phone: 414-769-3300 Toll-Free: 800-769-9373 Fax: 414-769-3408
Report Misconduct: The Archdiocese of Milwaukee partners with a third-party company to administer an online service for reporting misconduct.
#J-18808-Ljbffr
Job Responsibilities House Management
Welcome guests to the PAC and other Pius XI Performing Arts (PPA) events/venues and ensure the safety and comfort of all patrons
In collaboration with the Pius Parent Producers (PPP), recruit and schedule ticketing & usher volunteers for all performances
Assist with PPP fundraising efforts at PAC and Black Box events. Serve as Staff Liaison to the PPP
Assist in development of the building safety, security and emergency procedures in collaboration with school administration and ensure staff and volunteers are prepared to execute said procedures
Serve as duty House Manager in rotation with staff House Managers
Serve as point of contact for patron concerns, compliments and questions
Ticketing
Set up and maintain the electronic ticketing system for all events in the PAC and other PPA events, including event, pricing, discounts, and other necessary functions
Manage the relationship between Pius XI and the ticket system vendor
Train volunteers and staff on the use of the ticketing system
Prepare reports and complete deposits for the business office following ticketed events
As available, serve as point of contact for ticket sales and other customer service issues
Write and implement rental contracts and serve as the primary point of contact for rental clients
Manage the recruiting of rental business
Serve on the Campus-wide Scheduling Team and assist with development of systems related to the building schedule
Collaborate with the Performing Arts and Visual Arts department chairs to determine annual calendar for institutional programming
Assist with logistical coordination for large-scale campus-wide events
Communication
Lay out and send outbound email communications related to PAC and PPA events
Maintain the PAC website
Collaborate with the Vice President of Advancement to ensure consistency of brand and communications
Serve as department chair-level leader of the Theater Management Office including recruiting, supervision, and evaluation of related personnel
Participate in cultivation of foundational partnerships
Participate in identification of and development of programming to position performing arts, the Performing Arts Center, related gallery showcases, and advancement of the school as a leader in fine arts
Other tasks as assigned by the Director of Finance and President
Qualifications Experience and Requirements
High School Diploma and 1-2 years of prior front of house experience.
A Bachelor’s degree from an accredited college in theater, arts administration, or other related discipline is a plus;
Prior experience in theater management a plus;
General computer proficiency is required;
Excellent customer service and communication skills;
High moral and ethical standards for dealing with sensitive and confidential information;
The ability to manage work flow and meet deadlines for a highly-detailed position;
Superior interpersonal, communication and organizational skills with the ability to solve problems with ease and efficiency;
Must be a self-starter with the ability to work as a team in a fast-paced, goal-oriented environment; must have the ability to multi-task successfully;
Must be able to commit to weeknights and weekends as needed, although some weekday hours are also needed to manage administrative projects;
Other Skills and Abilities
This position requires the ability to use Google Workspace products (Gmail, Drive, Docs, Sheets), and willingness to learn to use professional ticketing software and other tools.
Experience in the basic use of Adobe Suite is a plus.
Compensation Type : Annual
Notes : Pius XI offers a competitive benefits package including health, dental, vision, Life & AD&D insurance, FSA, Pension and 403(b) plan.
Additional Information Start Date : 2025-08-07
Location : Pius XI Catholic High School - Milwaukee (G52)
Department : County
Job Category : Schools - Professional/Technical
Employment Type : Part Time
To Apply Instructions
Qualified candidates should send a resume, cover letter, and 3 letters of recommendation, to Katie Esterle, kesterle@piusxi.org. No phone calls please.
Archdiocese of Milwaukee P.O. Box 070912 Milwaukee, WI 53207 Phone: 414-769-3300 Toll-Free: 800-769-9373 Fax: 414-769-3408
Report Misconduct: The Archdiocese of Milwaukee partners with a third-party company to administer an online service for reporting misconduct.
#J-18808-Ljbffr