WinnCompanies LLC
Bilingual Occupancy Specialist I (Historic Prospect Heights)
WinnCompanies LLC, Olympia, Washington, United States
WinnCompanies is looking for a
Occupancy Specialist I
to join our team at
Historic Prospect Heights,
a 312-unit affordable housing community located in
Pawtucket, RI. In this role, you will be responsible for assisting the Property Manager with the initial, interim and annual tenant recertifications at the property or properties. You will also provide outstanding service to customers, residents, and clients. The pay range for this position is $17.63 to $21.38 per hour, depending on experience. The regular work schedule is as follows: Monday through Friday, from 8:30AM to 5:00PM, some weekends as needed. Responsibilities: Process initial, interim and annual recertifications, including notifying residents of their impending recertifications and conducting recertification interviews. Review each recertification to ensure that all checklist items are complete and send recertification verification forms to the appropriate agencies. Complete the recertification worksheet necessary to prepare the voucher for the local HUD office, state agency, or local housing authority. Complete the recertification worksheet so that the annual Tax Credit reports may be prepared for the state compliance agency. Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc. Ensure all information is accurate and entered in the Property Management Software and comply with company policies regarding the proper treatment of Tax Credit and Resident files. Assist the Property Management staff with all facets of the move-in process and ensure that files comply with the regulations of all funding/regulatory agencies. Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due. Ensure the proper treatment of residents’ personal and private information and maintain such records in accordance with local, state and/or federal law. Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely. Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management. Engage in marketing activities to increase prospect activities and show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary. Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances. Perform special assignments as needed. Requirements: High school diploma or GED equivalent. Minimum of 1-3 years of experience in affordable housing and customer service. Bilingual in English and Spanish. LIHTC and HOME experience. Eager to learn the business and tasks at hand. Proficiency in Microsoft Office applications. Solid organizational and administrative skills. Excellent customer service skills. Outstanding verbal and written communication skills. Superb attention to detail. Ability to consistently meet required deadlines and follow schedules. Ability to complete repetitive tasks with a high level of detail. Ability to plan and schedule 4 months of work activity. Preferred Qualifications: Associate's degree. Experience with Yardi or RealPage property management software. SHCM certification. Certified Occupancy Specialist (COS) certification. Certified Professional of Occupancy (CPO) certification. Our Benefits: Generous time off policies. 401(k) plan options with a company match. Comprehensive Medical, Dental, & Vision plan options. Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options. Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance. Health Expense Reimbursement program. Tuition Reimbursement program and continuous training and development opportunities. Wellbeing program, Employee Assistance Program, & Commuter and Parking Reimbursement options. Employee Corporate Discount Programs. Flexible and/or Hybrid schedules are available for certain roles. Employee Relief Program supporting employees with unexpected hardships.
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Occupancy Specialist I
to join our team at
Historic Prospect Heights,
a 312-unit affordable housing community located in
Pawtucket, RI. In this role, you will be responsible for assisting the Property Manager with the initial, interim and annual tenant recertifications at the property or properties. You will also provide outstanding service to customers, residents, and clients. The pay range for this position is $17.63 to $21.38 per hour, depending on experience. The regular work schedule is as follows: Monday through Friday, from 8:30AM to 5:00PM, some weekends as needed. Responsibilities: Process initial, interim and annual recertifications, including notifying residents of their impending recertifications and conducting recertification interviews. Review each recertification to ensure that all checklist items are complete and send recertification verification forms to the appropriate agencies. Complete the recertification worksheet necessary to prepare the voucher for the local HUD office, state agency, or local housing authority. Complete the recertification worksheet so that the annual Tax Credit reports may be prepared for the state compliance agency. Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc. Ensure all information is accurate and entered in the Property Management Software and comply with company policies regarding the proper treatment of Tax Credit and Resident files. Assist the Property Management staff with all facets of the move-in process and ensure that files comply with the regulations of all funding/regulatory agencies. Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due. Ensure the proper treatment of residents’ personal and private information and maintain such records in accordance with local, state and/or federal law. Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely. Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management. Engage in marketing activities to increase prospect activities and show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary. Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances. Perform special assignments as needed. Requirements: High school diploma or GED equivalent. Minimum of 1-3 years of experience in affordable housing and customer service. Bilingual in English and Spanish. LIHTC and HOME experience. Eager to learn the business and tasks at hand. Proficiency in Microsoft Office applications. Solid organizational and administrative skills. Excellent customer service skills. Outstanding verbal and written communication skills. Superb attention to detail. Ability to consistently meet required deadlines and follow schedules. Ability to complete repetitive tasks with a high level of detail. Ability to plan and schedule 4 months of work activity. Preferred Qualifications: Associate's degree. Experience with Yardi or RealPage property management software. SHCM certification. Certified Occupancy Specialist (COS) certification. Certified Professional of Occupancy (CPO) certification. Our Benefits: Generous time off policies. 401(k) plan options with a company match. Comprehensive Medical, Dental, & Vision plan options. Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options. Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance. Health Expense Reimbursement program. Tuition Reimbursement program and continuous training and development opportunities. Wellbeing program, Employee Assistance Program, & Commuter and Parking Reimbursement options. Employee Corporate Discount Programs. Flexible and/or Hybrid schedules are available for certain roles. Employee Relief Program supporting employees with unexpected hardships.
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