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Capital One National Association

Sr. Associate, Product Management - Risk Capabilities

Capital One National Association, Riverwoods, Illinois, United States

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Overview

Sr. Associate, Product Management - Risk Capabilities Product Management at Capital One focuses on reimagining the status quo, creating value, and delivering innovative customer experiences through technology. We pursue opportunities that scale with the company’s growth and digital transformation, aiming to succeed in the evolving industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to help millions of customers make smarter financial choices and transform how people manage their money? If yes, this role may be a fit for you. About the team

The Risk Capabilities Suite is a strategic portfolio of products that help cross-functional teams proactively manage, investigate, and mitigate risk across the payments network. The suite includes tools such as fraud detection platforms, risk case management systems, partner review trackers, and internal dashboards to manage partner programs, enabling teams to respond quickly to potential risks and keep the network secure and trustworthy. We are seeking a dynamic Product Manager to lead the development of a new Risk Partner System of Record (RPSOR) — a foundational platform to transform how we manage partner risk across the lifecycle. This system will replace a legacy tool and may integrate with platforms such as Salesforce, ZIP, Enterprise Data Warehouse, and Fraud & Risk Center applications. The RPSOR will become the central hub for managing partner due diligence and periodic reviews, designed to streamline communication, automate documentation, and improve risk assessment and management across the network. Role responsibilities

Learn and grow as a product manager with investment in your development across four key areas:

Human Centered: Collaborate with engineering to define comprehensive acceptance criteria, identify research needs for future feature design, break down epics into features and user stories, and guide the team toward minimal viable product (MVP) for valid feature testing.

Business Focused: Apply hypothesis-driven assessment of data to ensure product features deliver real business value; own and prioritize feature roadmaps and ensure required processes are followed to manage risk.

Technology Driven: Work autonomously in an agile environment to research and develop features using new and evolving technology; collaborate with designers, technologists, data scientists, and subject-matter experts to build cutting-edge solutions; deliver well-managed product platforms by understanding technology trends and architecture strategy.

Transformational Leadership: Build trusted relationships across tech teams, designers, stakeholders, and partner teams; articulate a succinct product roadmap and communicate the value to stakeholders, elevating the team’s results.

What we look for

Intellectually Curious: Comfortable with ambiguity, eager to learn, and resilient in seeking answers and challenges.

Communicator & Influencer: Able to convey complex ideas clearly to different audiences and rally teams around priorities.

Do-er: Action-oriented, able to navigate roadblocks, multi-task, and stay organized to achieve goals.

Passionate & Customer Focus: Interested in growing others, shipping products, and connecting with customers to understand needs.

Learner: Willing to learn new things and technologies with humility when asking for help.

Team Player: Collaborative nature, able to work with diverse people and build lasting relationships.

Basic Qualifications

Bachelor’s degree or military experience

At least 1 year of product management experience or related experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications

Bachelor’s degree in computer science or engineering

1+ year translating business strategy or analysis into consumer-facing digital products

1+ year of experience on core product platforms powering digital experiences

1+ year working with cross-functional teams as a product owner in an agile process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location and are provided to candidates hired to perform work within these locations. Salaries for part-time roles will be prorated. Locations and ranges include: Chicago, IL: $99,100 - $113,100 for Sr. Associate, Product Management

McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management

New York, NY: $118,900 - $135,700 for Sr. Associate, Product Management

Riverwoods, IL: $99,100 - $113,100 for Sr. Associate, Product Management

Candidates hired to work in other locations will be subject to the pay range for that location, and the actual salary offered will be stated in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits. Eligibility varies based on full/part-time status, exempt/non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One maintains a drug-free workplace and will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations. If you require accommodation during the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential as required for accommodations. For technical questions about Capital One's recruiting process, please contact Careers@capitalone.com. Capital One does not provide or guarantee third-party products or services offered through this site. Capital One Financial is composed of several entities; positions posted in Canada, the United Kingdom, and the Philippines refer to Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp., respectively.

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