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Medium

Senior Business Analyst

Medium, Knoxville, Tennessee, United States, 37955

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About ShyftLabs At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth with cutting-edge digital solutions that transform industries and create measurable business impact. We’re growing fast and we’re looking for passionate problem-solvers who are ready to turn big ideas into real outcomes. The Opportunity We’re scaling globally with entities in Canada, the U.S., and India, and we’re looking for

Senior Business Analyst

to join our team at ShyftLabs. The ideal candidate will bring

7+ years of experience

in business analysis and data-driven problem solving, with strong technical skills and the ability to communicate effectively with executive stakeholders. This role will work closely with enterprise clients to understand business needs, translate them into actionable requirements, and deliver high-value digital solutions. What You’ll Be Doing

Act as a Business Analyst for a

Data implementation , focused on large financial data. Work with stakeholders to gather, refine, and document business requirements for CRM customization and data integration. Collaborate with

data engineering

and

application development teams

to ensure end-to-end orchestration of business and data workflows. Conduct

data mapping , analysis, and validation across CRM, ERP, and other systems. Support the

key transactional process

by understanding data dependencies, integration points, and reporting needs. Create, refine, and clean up

Jira stories

to align with project requirements and Agile delivery. Partner with executives and stakeholders to communicate requirements, progress, and outcomes. Support

API integration efforts

to ensure related platforms interact seamlessly with upstream and downstream systems. Leverage

SQL

to analyze and validate data, perform transformations, and ensure reporting accuracy. Participate in workshops, demos, and executive presentations to align business objectives with system functionality. Ensure project deliverables meet scope, timeline, and quality expectations. What You Bring

7+ years of experience

as a Business Analyst or Senior Business Analyst, with a strong focus on data and analytics. Proven experience with

CRM implementations , including customization and integration. Strong skills in

SQL, Python, Databricks, and Excel

for data analysis and mapping. Experience working with

APIs

and integrating data across multiple platforms. Proven ability to document and manage requirements in

Jira

(including creating and refining stories). Strong proficiency in cloud data warehouses such as

Snowflake or BigQuery . Hands-on experience with

data analysis, reporting, and visualization tools

(e.g., Looker, Power BI, Tableau). Exceptional

executive communication and presentation skills , with experience interacting directly with senior stakeholders. Bachelor’s or Master’s Degree in Business, Information Systems, Computer Science, Engineering, or related discipline. Preferred Qualifications

Strong understanding of

ERP systems , business process flows and integrations. Exposure to distributed source control (e.g., Git) and Agile/Scrum methodologies. Ability to identify and resolve data quality issues, ensuring reliability of insights. Strong interpersonal skills with the ability to influence stakeholders and drive consensus. Ability to work independently while contributing to a collaborative team environment. Why You’ll Love Working at ShyftLabs

At ShyftLabs, your work matters. We’re a growing data product company making a big impact with Fortune 500 clients and as we scale, you’ll have the chance to shape solutions, influence strategy, and grow your career alongside us. Here’s what you can expect when you join our team: Hybr id Flexible:

Enjoy a hybrid model with 3 days per week in our clients Knoxville office and 2 days remote. Comprehensive Benefits:

We cover 100% of health, dental, and vision insurance premiums for you. You get peace of mind at no cost. Growth & Learning:

Access extensive learning and development resources to help you advance your career. Inclusion at ShyftLabs

We’re building something big, and we want you on the journey with us. If you’re ready to use data and innovation to make an impact, apply today and let’s grow together. ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive environment. We encourage applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, and nationality to apply. If you require accommodation during the interview process, let us know and we’ll be happy to support you.

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