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ServiceMaster Clean of Fraser Valley

Production Manager

ServiceMaster Clean of Fraser Valley, Greenfield, Wisconsin, United States

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Benefits

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Production Manager Seeking an experienced Lead Mitigation Technician who's ready to take the next step in their career.

Perks

Opportunity to manage a team of experienced technicians to help our customers' with water, fire, mold and biohazard losses

Hands-off, supportive management style- you run production, we are here to help you be successful

Paid Training for Career Advancement

Aggressive Competitive Wages

Health Benefits

401k with Company Match

Job Position Description Manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. This is a site-working manager position, and production manager will be leading jobs in the field as needed. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

Managing Customer Satisfaction

Effectively oversee all aspects production, including inventory and ordering of supplies, managing mitigation techs, coordinating maintenance of equipment and production vehicles

Identifying areas for improvement and managing relationships with centers of influence

Coaching and training of technicians, including holding regular safety meetings

Ensure all jobs follow required insurance SLA's

Coordinate on-call schedule

Communicating and managing customer concerns with GM/Owner effectively

Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications

Minimum 2 years experience in mitigation industry

Understanding of safety guidelines and ability to manage them

Aptitude with record keeping, recording information and communication

Ability to identify areas of opportunity among teammates, coaching for growth

Strength in team building and establishing lasting relationships with clients and teammates

IICRC Certification in WRT & ASD required

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