Senior Helpers - Elmwood Park, IL
Care Coordinator – Be the Heart of Our Office ($50,000–$55,000/annually)
Senior Helpers - Elmwood Park, IL, Chicago, Illinois, United States, 60290
About Us
At Senior Helpers of Elmwood Park, we are passionate about making a meaningful difference in the lives of seniors and their families. We provide compassionate, professional, and reliable in-home care that allows clients to live independently with dignity. As we grow, we are seeking a dedicated Care Coordinator to join our team and support both client care coordination and daily office operations.
Position Summary We’re looking for a confident, organized, and dependable Care Coordinator to take charge of office operations and client care coordination. This role is perfect for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in getting things done. You’ll play a key role in keeping schedules running smoothly, ensuring quality care, and supporting both clients and caregivers every day.
Key Responsibilities Office Operations
Manage daily office functions, including calls, emails, and client inquiries.
Maintain organized and accurate client and caregiver records.
Assist with billing, payroll support, and insurance/Medicaid documentation.
Prepare reports, manage supplies, and ensure compliance with company policies.
Coordinate communication between caregivers, clients, and management.
Care Coordination
Schedule caregivers and match them with clients based on skills, availability, and care needs.
Follow up with clients and families to ensure satisfaction and quality of care.
Support caregiver onboarding and provide ongoing updates and assistance.
Help cover after-hours scheduling needs on a rotating basis.
Qualifications
Office or healthcare administration experience required; home care or scheduling experience preferred.
Excellent organization, time management, and problem-solving skills.
Strong verbal and written communication skills.
Proficient with Microsoft Office; knowledge of ClearCare/WellSky is a plus.
Dependable, proactive, and able to work independently with minimal supervision.
Valid driver’s license and reliable transportation for occasional client visits.
What We Offer
$50,000–$55,000 annually (approx. $24–$25/hour)
Supportive team environment where your work truly matters
Opportunities for professional growth and development
#J-18808-Ljbffr
Position Summary We’re looking for a confident, organized, and dependable Care Coordinator to take charge of office operations and client care coordination. This role is perfect for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in getting things done. You’ll play a key role in keeping schedules running smoothly, ensuring quality care, and supporting both clients and caregivers every day.
Key Responsibilities Office Operations
Manage daily office functions, including calls, emails, and client inquiries.
Maintain organized and accurate client and caregiver records.
Assist with billing, payroll support, and insurance/Medicaid documentation.
Prepare reports, manage supplies, and ensure compliance with company policies.
Coordinate communication between caregivers, clients, and management.
Care Coordination
Schedule caregivers and match them with clients based on skills, availability, and care needs.
Follow up with clients and families to ensure satisfaction and quality of care.
Support caregiver onboarding and provide ongoing updates and assistance.
Help cover after-hours scheduling needs on a rotating basis.
Qualifications
Office or healthcare administration experience required; home care or scheduling experience preferred.
Excellent organization, time management, and problem-solving skills.
Strong verbal and written communication skills.
Proficient with Microsoft Office; knowledge of ClearCare/WellSky is a plus.
Dependable, proactive, and able to work independently with minimal supervision.
Valid driver’s license and reliable transportation for occasional client visits.
What We Offer
$50,000–$55,000 annually (approx. $24–$25/hour)
Supportive team environment where your work truly matters
Opportunities for professional growth and development
#J-18808-Ljbffr