Piedmont Healthcare
Overview
RESPONSIBLE FOR:
The Senior Business Office Representative is a multi-task position that covers all of the main functions of the Central Business Office. The Business Office Representative Two has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. Position is designed to develop the incumbent into a Business Office Representative Three after training for two additional years of acceptable performance before promotion to a Business Office Two must be able to handle the complete functions of at least one Central Business Office Unit.
Responsibilities
Provide initial training in all duties of the Central Business Office in an elementary phase.
Develop into a Business Office Representative Three after two additional years of acceptable performance.
Handle the complete functions of at least one Central Business Office Unit.
Perform duties including Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquiries, and Monitoring Billing Errors and claim/line item rejections.
Qualifications
Minimum Education Required:
High School Diploma or GED (General Educational Development).
Minimum Experience Required:
Two (2) years related experience; or equivalent combination of education and experience.
Minimum Licensure/Certification Required by Law:
None.
Additional Qualifications:
Moderate knowledge of third party insurance regarding plan types (HMO, PPO, POS, Indemnity); familiarity with the Medicare Program, particularly as it relates to CPT and ICD9 coding; knowledge of Medicare Fraud and Abuse regulations; ability to financially counsel patients regarding outstanding charges and resolve problems while maintaining a positive public relations image for the practice; moderate knowledge of Next Gen Practice Management system; full knowledge of HIPAA regulations; proficiency with Practice Management System, related Internet products used in the office, and Microsoft Office systems.
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RESPONSIBLE FOR:
The Senior Business Office Representative is a multi-task position that covers all of the main functions of the Central Business Office. The Business Office Representative Two has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years. Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections. Provide initial training in all duties of the Central Business Office in an elementary phase. Position is designed to develop the incumbent into a Business Office Representative Three after training for two additional years of acceptable performance before promotion to a Business Office Two must be able to handle the complete functions of at least one Central Business Office Unit.
Responsibilities
Provide initial training in all duties of the Central Business Office in an elementary phase.
Develop into a Business Office Representative Three after two additional years of acceptable performance.
Handle the complete functions of at least one Central Business Office Unit.
Perform duties including Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquiries, and Monitoring Billing Errors and claim/line item rejections.
Qualifications
Minimum Education Required:
High School Diploma or GED (General Educational Development).
Minimum Experience Required:
Two (2) years related experience; or equivalent combination of education and experience.
Minimum Licensure/Certification Required by Law:
None.
Additional Qualifications:
Moderate knowledge of third party insurance regarding plan types (HMO, PPO, POS, Indemnity); familiarity with the Medicare Program, particularly as it relates to CPT and ICD9 coding; knowledge of Medicare Fraud and Abuse regulations; ability to financially counsel patients regarding outstanding charges and resolve problems while maintaining a positive public relations image for the practice; moderate knowledge of Next Gen Practice Management system; full knowledge of HIPAA regulations; proficiency with Practice Management System, related Internet products used in the office, and Microsoft Office systems.
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